Hotel Grand Central - 22 Cavenagh Rd

The hotel is in a good location near shopping malls and food courts. The room rate is reasonable and has basic daily needs. Room face lift is needed to make my grading to 5✨.

Excellent location, nice rooms. Staff on front desk is so so. Not willing to help or serve. Breakfast is very simple, and there is nothing for westerners.

Good central location. However, room was not as clean. Hanging art pieces could do with abit of dusting. Musty smell due to old furniture or carpet flooring. Dustbin at lift lobby also littered with loads of rubbish. Overall, hotel stay was convenient due to central location.

Very bad service! Extremely unprofessional staff. Did not clean the room when we asked the receptionist she said that cleaning is once every 2 days? So what do we put money in here for? This is really the service of a 4 stars hotel? Housekeeping could be skipped but they didn't even change the towels for us! when i asked the reception she gave me the towels to use for the swimming pool, really confusing! When asked again, she said she ran out of towels? Why are there no towels? 4 stars hotel even worse than a cheap motel! Even the swimming pool towel has a chili sauce stain that has not been washed yet. Came back to my room and give them 2nd chance but they didn't even answer my call, I called 5 times! The pool water is clean but there is a lot of sediment in the bottom. The fridge smells disgusting, I think the only way to improve this awful hotel is to demolish it over and over and fire all the unprofessional staff, especially the receptionist. Do not recommend everybody stay here!

please do not claim as a 3-star hotel. the hotel has no security staffs or anyone that could help in the lobby, except the receptionists behing the table. the room was smelly. the bathroom was (omg) very small. they have this bathtub all together with shower and you need to climb into the bathtub (i said climb because it is quite high) to have a shower. i can not imagine how the elders could take a shower in this thing. the only good thing about this hotel is the location. i would appreciate if they give reasonable (not cheap) price due to their location. but not claiming as a 3 star hotel. tip : NOT SUITABLE FOR ELDERS OR CHILDREN

The hotel reception did not tell detail information about the breakfast n make up the room. Call the service line also ask u to refer to the TV. Do not had the feel that I am staying hotel. The room was quite small specially the toilet . It does not come with the hair cover .went up to the swimming pool the pool is run down nobody really maintain it . No life guard also .overall I feel the stay is not worth the price .

This is an old fashioned hotel managed by old fashioned people and is situated in the orchard street. Do not expect too much like a warming welcome at the reception. The facilities such as swimming pool and the gymnasium is also minimalistic. However, the cleanliness is up to good standard for a three star hotel. You have an old fashioned drinking water supply in the room. The bathroom provides emergency call just like any old fashioned hospital. You cannot expect better for that price in the orchard street, right?

Staff very friendly and helpful however it is under my expectation, no fridge, the chiller not even chill. The management should look in the laundry for the pillows case and bedsheet. The housekeeper is very thoughtful bringing me some " clean" pillows case but it still have minor smell. There is a very friendly and helpful uncle helping me to bring my luggage to the room. It is the company pressure and treasure to have all good staffs like you.