Pet Lovers Centre

Great staff, really helpful every time I visit

Helpful staff. Solid recommendation for my pet

nice little place with a great crowd and peoples

Rather limited choice of rabbit food and have to contend with daily lunch and dinner breaks when shop is closed bec there is one staff manning.

I like to come here during my lunch time and visit these small pets especially their house pet. The staffs here are polite and very friendly. I get my first pearl winter white from here before, and always get some new information everytime I come down, it's quite interesting!

The 100AM branch of Pet Lovers Center is CLOSED daily, at arbitrary times, during its advertised “opening hours” of 10am-10pm. Every time I visit this store, I’m greeted by a locked door with a note saying staff are on break, returning at a random time. Which...you guessed it, they don’t return by. A queue of frustrated customers forms, waits and eventually leaves with no service. Complete waste of time for you and your furkids.

Passing the shop when traveling. It's just a staff in the shop and I was so surprise when she sudden give me a basket to put all my dog toys and treats even though there were still have other customers to seek for her help or need to do the payment. She had done her best to help every customer. Haven't see hamster before, they are so cute.

This is probably the first time I give only 1 star to a place. I called this shop and the staff told me they had a winter white hamster for sale. I went there and the staff told me she couldn't find the key to open the glass door that contained the hamsters' cage. I waited for around 30 minutes while she called her colleagues and finally could locate the key. I told her i wanted this hamster but it seemed like she kept finding excuses not to sell to me like telling me to think carefully before buying and asking me whether can I take good care of the hamster. I assured her that I would do so. Finally after 1 hour of persuading her, she seemed more convinced but she told me the hamster was feeling too tired and she needed to return hamster back to the cage. She then told me she would reserve the hamster for me to collect another day. I told her i could only come 1 week later and she said OK. One week later, I called but her colleague was the one answering the phone. I asked her could i come to get the hamster but she told me the hamster was already sold. Then why the staff was cheating to tell me she could reserve for me if the shop actually don't allow this???