Seagull Waterbeds

They are not about to give you the best deal. Do your research thoroughly before you even walk in. Compare prices elsewhere like Furniture Mall etc.

Customer service = WORST ! I went in to the shop, asked some detail on bed. Told the aunty I will consider thank you , when i walking out the shop, they say out loud “ since when our side become customer service” ? What the hell ?

This place is the worst that you can ever go to get your mattress and bed frame from. PLEASE HEED MY ADVICE AND DO NOT BUY FROM THIS PLACE. We went in thinking that all products are from Kingkoil because when you enter that's the brand name written in their shop. But no. We purchased it and saw it was from Wonderland. Yeah you may say well they are of the same parent company but then you still feel cheated. The mattress was $699 by the way and she claimed it was discounted 50%. Then for the bed frame, she claimed it to be mahogany wood and everything is good quality. And now there is still a 50% deal and its selling for $600. Well ok we bought it because the display set was good and that its good deal. When we received the bed frame it was oh my god the worst. My first thought was did this came from a second hand factory? The wood is chipped off and the poles are slanted. And since the wood chipped off you can clearly see its compressed material wood so let alone be mahogany wood. We called for an answer and she say we take pictures and take pictures and show them. We then emailed the management of Kingkoil. By the way they have no telephone and you can only email. Thats when the worst part is. When we went to Kingkoil the next day the sales lady said we emailed already why still bother to see her? This is no longer her problem. I said ok you wanted to see the pictures of the broken frame right? And later when we walked out she was still staring at us and mumbling. Oh my god I cannot believe this kind of people is doing this kind of business. It totally ruins the brand.