WOK HEY Plaza Singapura, Dhoby Ghaut
3.5/5
★
based on 8 reviews
Contact WOK HEY Plaza Singapura, Dhoby Ghaut
Address : | Singapore 238839 |
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Website : | https://www.wokhey.sg/ | ||||||||||||||
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City : | Dhoby Ghaut |
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Judith T on Google
★ ★ ★ ★ ★ Ordered a bulk order of 44 packets of Egg Fried rice with prawns and Ramen with grilled chicken! Food came on time and was very yummy. Also well packed and easy to eat. Love wok hey! Would recommend for any occasion - a quick meal / friends & family gatherings / work meetings etc.
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D L on Google
★ ★ ★ ★ ★ Ordered the egg fried rice with chicken and the Shanghai fried rice with beef.
Avg to below Avg fried rice take away. Beef was tough. Had expected tender pieces of beef but this is pre cooked meat.
Considered pricey ard $15 for 2 boxez with add on vegetables at $1 more each.
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James Lui on Google
★ ★ ★ ★ ★ Got the wrong takeaway order and only realised it when I reached home. The customer service was prompt in reaching out to me and making amendments. Really appreciate the good service. Thank you! :))
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Jihn Yap on Google
★ ★ ★ ★ ★ I think employed staff with Down Syndrome is awesome move but i believe you will start losing your customer if you put them in the crucial position and they constantly place the wrong orders. Also , the taste getting worse , too oily and salty...
I got an extra egg for my food, so if I ask for adjustment I will disrupt the long line which caused by the low counter efficiency. Ended up I just took it because I feel bad for the staff, she definitely panic because the last Karen sort of yelled at her.
Loved the Malay lady staff tho, she always being helpful and fast. 1 star for her 1 star for the poor staff.
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O on Google
★ ★ ★ ★ ★ Terrible service from the youngest Malay girl cashier. Ask customer to wait while packing other orders when there is another staff employed specifically to pack those. And told me I can’t add toppings to my order when my order haven’t even cook! She just said “sorry preparing” when my order is literally still behind her on the table waiting to be cooked.
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Yoon Khee Chin on Google
★ ★ ★ ★ ★ I want to applaud the customer service for Wok Hey. Earlier I placed an order for the food, didn't know that it was for pickup. Reached out to customer service team and they promptly made arrangement to deliver the food instead. Love the service. Keep it up! The seasonal fried rice was good as well.
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Simone Lowther on Google
★ ★ ★ ★ ★ i am a regular customer at wok hey and i bought the HE fresh ramen with prawns and broccoli. it is AMAZING and i love wok hey since day one. will definitely come back again to order another delicious yet satisfying meal. ❤️?
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Reviews Honestly on Google
★ ★ ★ ★ ★ Other than cooking the food I don't see the value of having a staff there when you insist on customer scanning a QR code + input their credit card to order. To make things worse, wait time is 20-30 mins. Isn't this supposed to be fast food? So ridiculous. Might as well get food from somewhere else. Faster and better service.
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