138 Pte Ltd

We were impressed by the professionalism of the supervisor. He was very helpful and tried his best to accommodate our request. The movers were very experienced. This is the 2nd time that we used their service. We will engage their service again.

Hello Anna The move went fantastically well. The whole team has been extremally efficient, nice and fast. They arrived at 08h00am, furniture were not wrapped yet at my request to do the move in 1 single day rather than 2. At 2pm the move was completed in the new location. Price very decent, and adorable team! Thank you very very much! Anne

During our recent move to our new place, we engaged 138 Professional Movers. My hubby & I like how prompt their team members are, from providing us the carton boxes to coordinating the P-day (Preparation) to shift day. They also provide packing services for those who need. I have a helper so we didn’t engage this service. We agreed on 24 Feb as our shift day and the 138 team came on 23 Feb to bundle every cartons we have onto their wheeled trolleys. Prior to that, they lay a protection layer of carpet at the living room and all these were done very swiftly. On shift day, the team arrived on time and becos everything was about 95% bundle up the day before, we managed to get all items to our new place by noon. For anyone who need moving service, I will highly recommend 138 Professional Services

138 was very professional and efficient, making my house shift a lot less painful and less stressful. The team was very well coordinated. They were all very careful handling all my furnitures. They were very knowledgeable and experienced as well in advising me what are the furnitures that may not fit in lift. The team was punctual arriving the day before the move to pack as much as they possibly can. They even laid carpets thereafter to protect the flooring of my house. On the shift day itself, they were really quick, very professional and managed to complete my 5 truck worth of shift within stipulated time. All done before 3pm. I would strongly recommend 138 services to handle your moving needs.

I selected 138 Prof Movers to do my move on 16 Mar 2021. Their quote is definitely not the best value for money. Some other companies quoted as much as $1000 less. But I chose them because of their association with Shop.com. They arrived to do the wrapping the day before. The move was mostly smooth and uneventful until we got to the new house. While they were moving the piano in, a huge wall painting that they brought in earlier which was leaning against the wall came crashing down on two 50" TVs. The painting was damaged and one TV screen was scratched as well. I called the company to tell them about the incident and they said that they needed time to consult with their men on location about what happened. After that, they responded and said that it is an issue that I would have to take with their men. I did not want to take it against their men because it was purely an accident. I call the company back and they say their insurance does not cover any incident once it is delivered on site. They claimed that their policy covers items that are damaged when it is en route. It is quite clear that this company has inadequate accident insurance coverage. I am upset because the TV can be easily replaced but not the specially imported painting. I have several issues with this company. Firstly, they left their men high and dry to deal with the problem instead of taking responsibility. Second, they were not equipped to handle such incidents. Thirdly, their insurance coverage is in question. I have read the good reviews left behind for them previously because nothing like this has happened to anyone until now. Now that it has and they demonstrated how unprofessional and incompetent they are, I would advise anyone thinking of using them to reconsider. I would advise anyone planning to move to ask all the companies about their adequacy of their insurance coverage. Finally, I want to reiterate I have nothing against the men who did the physical move because accidents happen all the time. I take issue with 138 leadership and management. I would have given them a zero star if it is available.

Excellent moving and storage services. Sales explained well so no surprises during the move. The movers were super efficient and protected my belongings well. Everything came back very clean after 3 months of storage at their warehouse.

Poor work and service attitude. Too bad I have to leave at least 1 Star to put down a review. Movers seemed disgruntled during the move. Rude and when asked to just be careful of glassware, was told to “move it yourself”. Damaged a sofa with a penknife (Although I appreciate this was replaced by a new set.) also discovered that my wife’s makeup Table Mirror was shattered box. Missing dining set and wok. Our Collection for another order's Refund is still ongoing since June 2021. Also Delayed n postponed reused box collection (mind you, the boxes given to us were of course not brand new either and already had knicks, cuts and old tape on them) for 2-3 weeks before showing up. If its a dust issue; it would’ve much less if they had picked them up sooner instead of 2-3 weeks. Workers Were also Disinterested to properly Pick out the “returnable” boxes. Took a look at a the first few 17 and didn’t go further. Apparently a speck of dust on the boxes to be returned are deemed unusable so you’d be better off vacuuming the cardboard and storing them in a special dry vault Before collection. We were told that we should not have wiped the boxes to clean them. I would love to see them wash their moving trucks by gently blowing air. I would also love to see their impeccable storage. Workers Left within 7mins for deeming the stack "unreturnable". If you have workers who are uninterested in their job, perhaps you should grant them their wish. Driver took pictures to show the manager to see if any can be further brought back but I received no reply, until we Called them to make a second visit today. They Picked out only 15 boxes to take back with the majority still unreturnable (without even taking proper look). even after I had wiped down the lot. It’s understandable that any damaged, torn or paint flecks on boxes will not be accepted, But 15 out of upwards of 50-60 boxes is ridiculous. Sent representatives over a third time and also rejected to collect 100% of the boxes as they "are not useable for the next customer:. Brilliant. Their sense of taste and tidiness are impeccable. Beware of this possible/probable/ “refundable” boxes tactic. If a family unit is unable to get their refund of $X, Multiply that by XX families in a day, then by weeks months and years. Rolling income over reused boxes that had an initial manufacture/order cost. Photos here show the boxes that are “unacceptable” and the last picture had cut outs like these on several of the surfaces when passed to us. Do leave a comment you feel if these boxes are in such a dismal state that cannot contain and you wouldn't place in a sliver of your belongings. Instead, please call this OTHER company named "Helping Hands". This other company are great movers and I had used them repeatedly for my workplace.

Great move done by 138 Professional Movers aka 138 pte ltd. Their team are so professional, they handled our item just like theirs. Price is affordable too. Highly recommended to home owners planning to move their homes. Your move will be breeze and hassle free cos 138 movers are trustworthy and services are excellence that you will not regret. Call Ms Vivian at 96785201 to a free and no obligation quote..don't wait!