AlFrex Water Purifier Specialist Pte Ltd

昨天刚安装，很方便和实用。安装师傅也会提供地方和安装方式给我参考，蛮专业的。?T375

good service,good product ☺️☺️☺️

Fast replies to enquiries and good service rendered. (M209)

Bought this their filter just this year, water tasted odd and no one dares to drink. They came and service it, draining buckets and buckets of water. Water still taste odd and dries our throat. Kids refuse to use it. Only 1 adult is using occasionally till now. But they insisted to change the filter after 6 months even though not much usage. Machine is very noisy on and off. Have been complaining to them and even spoken to the boss. He insisted that it’s nornal. But it’s disturbing sitting in my living room with it 10 ft away. Like someone snoring just next to you. Then 2 months ago it sudden gashed out water when my girl uses the hot water for her tea and scalded her hands. When I tried again, it splashed intermittently and water flow was disrupting. And suddenly the water was filled with bubbles. Technicians came and said the motherboard is SPOILT! Said need to wait for months to get the board. I followed up but they told me to wait. And I msg them again in Dec17. No respond. I commented in their FB. They heck care. This is really the worst product we’ve bought in our entire lives. Around $800 and worth a scrap. Yet they expect us to take up their maintenance service with filters at $299 per annum. I might as well dump that junk in the bin. It doesn’t even deserve any star. Google, pls provide rating from minus 5 to plus 5. They are definitely minus 4. The one star goes to their polite technicians. This is not the 1st water filter we had, FYI.

W101 Provided easy to follow instructions on pre-installation work to ensure we can install at the place we wanted. Staff was professional and did it up quickly within 1 hour

This water dispenser is great. Before i buy, i got search other brands. But is very expensive. Lastly i found alfrex water purifier and is very worth it. After installing, i found out that the function is almost similar as other brand.Highly recommended. Cuzco ?????L208

I like this made-in-korea water dispenser. The technician had done the installation for me promptly and leaving no mess. My wife is happy now with unlimited clean water for cooking and drinking.

Bought this Alfred water filter in April 2017, shortly started having issues. They said motherboard spoilt and need to wait for months. I ask why must wait so long. And was replied because this model phrase out already. What? Phrase out so fast after i bought it for 2 months only? No one mentioned it's a phrase out model. Else i won't even consider to buy! Then why never recommend other compact models when we asked? End up waited 6 months after having to pester them again, again and again. After repaired, water sensor started not working well. Cannot press hard, cannot press the whole button, but must tilt finger to the side of the button and press to get cold water. Hot water must press firmly. Torturing to get drinks. Ended up boiling water instead. Yesterday morning wake up to water all over my dry kitchen. Alfred Filter LEAKS! With no one using it in the night. Had to remove my tabletop glass to clean inside. Enough of this noisy, irritating, troublesome machine. Didn't hesitate to throw it out! See photos. Out it goes! Bye!