Cambridge @ Serangoon Gardens - Cambridge @ Serangoon Gardens
2.9/5
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based on 8 reviews
Contact Cambridge @ Serangoon Gardens
Address : | Gardens Country Club, Singapore 557271 |
Phone : | π +88 |
Website : | https://cambridge.school/ |
Categories : | |
City : | Gardens Country Club |
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Kai Feng on Google
β β β β β They will forcefully take your child from you during the separation process and this instills fear in the child's mind. Strongly do not recommend. The principal is also just all business and does not sincerely care. Extremely bad experience
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Zhiying Tang on Google
β β β β β Teachers take good care of the students and seem to genuinely care for their students wellbeing. My kids are happy to go to school, which is most important!
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Yong Teck Tan on Google
β β β β β Generally speaking, Cambridge @ Serangoon Gardens is not the best place to groom your child. The programs in place did not seem to differ much from other pre-schools, however, they charge much higher premium. The teachers are not known for accepting feedback andtend to have a huge ego accompanied by poor EQ. Unless you are willing to turn a blind eye and pay a higher premium due to conveniences, I do not recommend this pre-school for your child...
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Branden Lim on Google
β β β β β I actually visited close to 10 pre-school before deciding on Cambridge. The knowledge and values that my son has acquired the past 1 year definitely affirmed my choice.
To me the most important factor are the staff in the school. I would say that from the Principal to the Teacher and to even the cleaning aunty, they are genuine and show care and concern from the bottom of their heart.
Thanks once again and keep up the fantastic work!
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Yi Jun Tao on Google
β β β β β Very happy with the school so far. My child learns a lot from the school curriculum and enjoys going to school. They have caring teachers and staff who address all children by name even if they do not teach the child. I am especially impressed with how the teachers planned activities and created materials to engage the children (and family) during the Circuit Breaker HBL period, ensuring that the children continue learning and remain familiar with their classmates even when apart and helping to ease them back to school in June. Thank you for the hard work in nurturing the children!
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Petrina O on Google
β β β β β A school led by a principal with little integrity and teachers with poor communication and great defensive skills.
My child attended school for almost a year. Prior to attending school, she had never developed diaper rash before. Diaper rash was a recurring issue since the beginning of school. I had to take leave initially to nurse her skin back. Only to have her develop diaper rash again when she returned back to school. We tried very hard each time to nurse her skin back over the weekend, only to have the diaper rash recur again on a Monday.
The teachers were mostly defensive and pushed the blame to extrinsic factors like wrong diaper brand, wrong wet wipe, wrong cream. FYI, there were the very same ones we had been using since she was born.
It improved for 3 months somewhere down the road after we made a big fuss about it when it got to a point where her rash was so bad. We got her seen by a Dermatologist who identified the cause as poor hygiene due to infrequent diaper change. From then on, she develops diaper rash every now and then and her skin will be all good for 1-2months after each time we make a complaint.
The last straw was when she developed diaper rash again after promoting to N1. Being under a new team of teachers, we do understand that it takes awhile for them to grasp the care of each individual child. However, the response that ticked me off was from Teacher Sha where she quoted that they have already been changing it very promptly and frequently for my child. Even more regularly compared to other children in the same class. She gave me an ultimatum, it is either we No. 1 change doctor, no. 2 change diaper brand or no. 3 change the diaper cream we're using. I went for option 4, change school.
Had the teachers be alittle more empathetic and apologetic and less defensive in their tone, we probably would have stayed on.
Then came the last issue just before we completed the last month notice in the school, where the school FAILED to notify us of the HFMD cases even though my child was technically still a student there. In my conversation with Principal Irene over the phone to clarify this matter, she even lied about the timing the communication app was disabled, stating that it was only late evening when in fact ECDA wrote back stating it was at noon. (Refer to photos for email records of me writing in to ECDA and Cambridge Head Office). No sense of social responsibility at all, they simply don't care since child will not be returning to their school anyway.
Aside to all these, some other minor issues are like very little update and upload of photos. Their teacher to student ratio is also not as good as what was marketed during the pre-enrolment phase.
We have only met ONE good teacher in our journey with Cambridge, Teacher Denise. She demonstrated that she genuinely cared for the children and has excellent communication skills when it comes to reassuring us parents. It was a pity to have her leave the school. I guess there is a reason why good teachers choose to leave.
Overall, I find no sense in paying a premium for a school of this quality. There is a reason why there is always a vacancy in this school when everything else in the vicinity is full.
My apologies for the lengthy post.
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SHERNI KOH on Google
β β β β β The teachers are very caring and patient in helping my son settle in toddler class when he first started school, that's one thing that i am very thankful for. He has been very happy since then and i noticed he is a lot more vocal, especially in sharing with us what he learnt in school. Seems like the school is providing him with a good environment to develop! The teachers also give regular feedback about his behaviour in school. Thank you to the teachers and the principal for all that you have done. Do continue to inspire the little ones!
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QingCao Li on Google
β β β β β Since first case of Hand Foot Mouth disease (HFM) on 1st July 2022 until now 15th July 2022 explode to 17 case HFM (from Nursery 2 -> to N1 -> to Toddlers class) now still saying in the announcement that:
βPlease be assured that we are taking all precautionary measures in accordance to our SOP to prevent any further outbreakβ
Working way and arrangements are completely wrong. So disappointed!
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