Chip Soon Building Products Pte Ltd - 54 & 56 Bendemeer Rd

Very helpful n friendly staffs in the office. It’s a wholesaler dealing with all things regarding false ceiling .

Very worst customer service,no one response to customers,all they're show's that very busy n not attended to customers,my worst experience today

Very friendly and helpful staff. Gave useful advice and help to refer contractor that quote very good rate. Thumbs up for their excellent service!

Beware when you purchase their Ceiling Board. Make sure you buy the right size as they don't allow exchange even it's within the same day. that happened to me yesterday. the Sales person - Pei Ying told me : "even you are the biggest customer, you wont be allow to exchange!"

Recently bought some hardwares and false ceiling accessories from the company through the online "e-shop" site. Products condition and quality are good at a reasonable price (pricing is cheaper than other hardware shops). They are friendly and very responsive in replying enquiries. Transaction went smoothly without any problem and delivery is on time. Very convenient to purchase products online, highly recommended. Will be buying again in the future.

Rude and unhelpful staff. Kept passing the phone from one person to another. Refused to take my calls. Staff could hardly communicate in English. If that's the way you respond to a customer enquiry, I can only wonder what your service is like after you've won my business. No thank you, I'll look for another company.

Service beyond expectations, Jiaying was really helpful in guiding me through the buying process. From taking measurements to speedy replies. Very portion of her service is handled with maximum patience and professionalism. There is no other way that I can express my gratitude except asking her where I can leave a review for them. Brilliant and I wish her company much success and would definitely recommend them to anyone that needs their products and service!

My WORST experience encounted with the SALES MANAGER named MS PHUA or MS CHUA. First I send an sms to the mobile phone to check stock and requested to deliver to site 2 days later. They told me to make the payment first, ask for address ASAP in order to allow them to make the necessary arrangement. After I have proceed with the payment, they called me on Thursday before the delivery and the admin girl who don't speak GOOD ENGLISH called me. She told me SHE UNABLE TO DO DELIVERY ON FRIDAY DUE TO SOME ISSUES. After clarify, the SALES MANAGER took over the phone and keep shouting. She say her admin girl who just joined the company ONLY 1 month and not knowing the procedure at all. Well, I accepted it but the most unacceptable is the SALES MANAGER keep telling me ok ok ok, ya ya ya.... I told her NO MATTER WHAT, YOU HAVE TO SETTLE FOR ME THE DELIVERY BY FRIDAY. SHE EVEN DARE TO SAY SHE WILL LOOK FOR LOGISTIC COMPANY JUST TO DELIVER MY GOODS. After 10 -20 min later, the SALES MANAGER called and told me she UNABLE TO DELIVER DUE TO NO STOCK!!!! We have a huge argument and I told her I would like to have the refund. Her replied is just entertained me by saying ok, ok, ok and HANG MY CALL. I called her again after she hang the call and guess what, the admin girl told me she have KNOCK OFF. I told her "WHAT". NOT EVEN SETTLED AND CAN JUST WENT HOME? EVEN THE ADMIN GIRL AND REPLIED MY BY SAYING.... ya la. 5.30pm already, not going home and do what? Their attitude/ their way of handling customers is totally unacceptable. But Thanks God, there is a lady name "SEE YING" called me the next day to settle my goods requested if not, ALL MY JOB STUCK JUST BECAUSE THEY DIDN'T CHECK PROPERLY THEIR IN-STOCK BALANCE.