City Music Co Pte Ltd

Staff had very poor product knowledge, had no clue about stock, and had to go in and out of the office to get information for every question asked. It might be better to prepare a list of questions at one go to save you some time. The staff attending to us also was very reluctant to show us the alternative colour of the piano bench they had in stock. Had to push a little more to get a photo of the bench. To top it off, the other staff at the counter insisted that they will charge you a delivery fee if you purchase in store. You would be better off purchasing the item from their online platform on Shoppee. Staff was clueless on their communication on this. Edit: Went back another time, and this time the staffs attending were polite and had the mind to direct questions to other staff who were more versed in the product. But still.. Does not excuse the poor experience the first time around.

I just bought korg kross 2 61 key in this store. I brought to Batam island Indonesia. Very good prices. Not to hard to find the address store.

i had previously bought a amplifier which had some issues which i was not satisfied with and the city music staff were all very helpful in supporting the issues i faced. they allowed me to replace my amplifier with a different model which was a similar price and the whole transaction was smooth and easy. i would like to thank timothy for his great help in the issues i faced and even staying on abit after closing time to help me out. 10/10 would buy from here again

I just want to commend the excellent service of Kamal whom I got to purchased my Korg Piano, AER60, and recently Martin HD-28. His friendly approached and his ability to explain the pros & cons helped me to decide the best for my requirement. City Music is lucky to have this guy on board!

very bad customer service purposely came down to explore and try out their guitars but never expected the staff there to be not interested in helping me at all. not humble. you may have the best guitars or the best keyboards in the world but with this kind of customer service, it's useless.

The service center is on the 4th floor, just walk straight from the car park. The service staff are very helpful and friendly. The shop itself is on the 2nd floor and well stocked with the brand's that they carry which include Korg and Martin guitars.

Check it out! for latest sound & recording gears & branded musical instruments, for instant: Martin & Ovation Acoustic Guitars, Korg Digital Piano etc. City Music also having online store on all major online portals.

I had such a beautiful time at City Music this afternoon. The staff were so friendly and readily attended to my needs when I stepped into the store. My friends and I took awhile to test the guitars out and they were super patient and willing to let us try anything we were keen on. A huge thanks to Lionel and team for creating a safe and comfortable space for us, sharing insights and the deals available, and even providing the setup services post purchase. I decided on a Martin Junior in the end, and it was just a wonderful first time meeting the great people here, knowing that I can count on them for any guitar needs from now on. Thank you so much!