CNE Domestic Services - 152 Beach Rd

They sent over a young woman--who really didn't know the first thing about cleaning--she took a whole hour just to vaccum a small sofa--she was milking the clock--after taking over an hour longer than she was supposed to--I had to ask her to leave--then I had to finish her job. So I spoke to Thomas, he assured me that he would send a better maid next time and discount the rate. When I called to book again RELUCTANTLY--he told me the the minimum went up to 4 hours and the price was $14 per hour--I kindly reminded him that he promised me a discount and asked him how he could try to charge me a 4 hour minimum on a small studio apartment (which only takes 1-2 hours MAX to clean, he was not honoring his word about the discount and said company policy changed. Easy to change your policy for individuals!!!! Just a bunch of words. He told me to 'DO IT MYSELF' How's that for customer service!!! Needless to say I replaced CNE with another maid service in about 3 minutes....I WOULD ADVISE ANYONE THINKING ABOUT USING CNE--STAY AWAY, ESPECIALLY IF THOMAS IS STILL WORKING THERE......

Here's a VERY IMPORTANT ADVICE TO ALL. If you employ a foreign "part-time" maid, domestic helper, they must either be - Singaporeans /w compulsory CPF contributions (so that they can get government workfare bonus) - Singapore PRs OR Cleaners WITH PROPER WORK PERMITS DIRECTLY UNDER THE PAYROLL of the cleaning company. If they do not get their CPF, they can go to CPF Board to sue you and you will be liable for criminal charge. Even if they ‘agree’ to take cash in private, if things go sour between you and them, they may ‘still decide’ to go to CPF Board to sue you and CPF will still go after you. Any filipino / Indonesian/ or other country maids working OUTSIDE their original employer's houses ARE DEEM TO BE CONDUCTING IN ILLEGAL ACTIVITIES, can be ARRESTED and CHARGED in SINGAPORE COURT and DEPORTED BACK TO THEIR HOME COUNTRY. The employment agencies supplying such 'part-time maids' are liable of up to S$80,000 fine by MOM and the house owner employing the part-time services of the filipino / Indonesian / or other country 'part-time' maids is also liable to be fined up to S$15,000 by MOM. Pleading 'ignorance' is not an excuse of violating Singapore Law. MOM Officers are stepping up their inspections from 500 to 5,000 per year. You have been warned. It doesn't pay to pay less for illegal maids. Look for cleaning companies who only supply Singaporean or PR helpers, OR foreign helpers with PROPER WORK PERMITS. These come at a premium cost, but at least you can be assured you are acting in accordance with Singapore Law and you can sleep in peace. More and more have been caught and charged.