Healing Touch (Orchard Tanglin) - 19 Tanglin Road #03-03 Tanglin Shopping Centre
4.1/5
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based on 8 reviews
Contact Healing Touch (Orchard Tanglin)
Address : | Singapore 247909 |
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Phone : | π +7 | ||||||||||||||
Website : | https://www.healingtouchspa.com/ | ||||||||||||||
Opening hours : |
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Christina W on Google
β β β β β Worse massage ever.
Therapist- Karen.
The therapist was very tough and put me through a lot of pain. I asked her to be more gentle, but was told that massage are like that, and kept asking whether this is the first time I have message.
Moreover, the room was really cold, i asked for towel to cover my body for 20 minutes but kept getting ignored. It got to a point where I feel like I couldnβt carry on the suffering and told my therapist that I wish to end the session. Then she finally got me some towel.
The message was still awful, so I ended the session 15 -20 minutes early.
When the receptionist asked me how the massage was, I explain the unpleasant experience. Nothing was done. Was still charged for the full session. :(
Such an awful experience. Now I am not only in pain, but also have a runny nose.
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Dorinda T K on Google
β β β β β Did body scrubs and Asian Fusion Massage with my partner. Very clean place/room and polite receptionist. Prior to appt, I called to enquiry and they were very nice to arrange and confirm booking status. Upon arrival, we were ushered promptly for body scrub with minimum delay. We were place in individual room with lots of privacy (though we wanted to do couple room but there is only 1 couple room). Ann was my masseur did an excellence job, after body scrub I was ushered to a private shower room and was told to take my time to wash away all the salt. It's a really pleasant experience. The massage was not too hard but to the point, Ann had a lot of strength but not to the point of extreme pain, she took note of my occasional reactions and promptly gently work on it. Choice of red date or ginger tea was served at reception after dress up. Overall was a very good relaxing massage.
Note: locker in the room does not have key to secure your items. Book early if you want couple room. Thumbs up.
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Tom Lee on Google
β β β β β My wife Nd I had the Asian fusion and deep fusion massage respectively and we both hd. Good experience. Masseuse was professional and listened to our requests attentively, rooms and towels were clean, receptionist was courteous and nice.
Have come 3 times already and will be back for more
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Liwei on Google
β β β β β Visited this place back in November for spa retreat. We were given a couple room so my husband and I could share the same room while doing our massage. I personally preferred light massages so the pressure is a tad too much for me. If you are someone who loves deep tissue massage then you can consider this place.
It would have been great if they have a toilet within their unit hence it is relatively inconvenient having to walk a distance to use the toilet located in the shopping mall. The mall itself is pretty rundown as well.
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Yuchen L on Google
β β β β β Went in for a couples massage. Both masseuse were strong but the massage itself was very fast paced, which isn't conducive to relaxation. We asked for it to be slower but it didn't feel like they understood
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Jared on Google
β β β β β Do not go to this branch. The massage was bad for both me and my wife. My masseuse was massaging me so furiously it felt like my skin was being rubbed off. My wife was being elbowed so much she was bruised after the massage.
Definitely the worst massage experience.
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Vincent H. on Google
β β β β β Massages here are great for those who love deep kneading as the massage therapists are very strong. If youβre like me who prefers it less intense, they do respond and adjust if you mention it during the session. Massages Iβve tried are Asian Fusion, 4PTension Relief and Bo Jin Orthopaedic. Iβve come here on and off for a number of years now and one thing that hasnβt changed is the warmth of the front-desk staff and therapists. Zero hardselling, always genuinely asking how you are and taking good care of you. I once bought a package and then didnβt renew due to my finances at the time but the service provided after was still kind and professional as opposed to other places that judge you according to the tiers of service you can afford. Always happy to support their business and I hope theyβll be around for a long time. Special shout-out to therapist Jasmine who did my Bo Jin massage today. She is warm, caring and super good at what she does. My migraine is gone and Iβll sleep well tonight ?
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Cliffton Chong on Google
β β β β β Let me preface this review by saying that I went to another Healing Touch outlet in the past and absolutely loved their Deep Tissue massage. My back aches really did disappear for a couple of weeks and I tried other massage brands but that was still the best my wife and I had in Singapore.
Unfortunately, we chose this outlet as it was the most convenient with a couple room and we thoroughly regret our decision. Firstly, they didn't have a receptionist (which didn't bother us much, but would come into play later).
Secondly, we should have seen this big red flag when we asked them if we could specify the massage we wanted as we did not do so when we booked over the phone. The therapist mentioned that the massages are all the same, just the amount of pressure put in. If you see the Healing Touch website, you'll see at least 9 different types listed there. The therapist obviously did not know what she was talking about, and later on, it became clear she did not know what she was doing as well.
During the massage, she constantly used her elbows, forearms and knuckles to massage, which was entirely different from my previous experience. Also, the Deep Tissue massage is described as "reducing inflammation through slow and deep movements" on their website, while the therapist was rubbing as though she was trying to start a campfire.
This caused three major issues. Firstly, she couldn't spot any of my tight spots as she was frantically rubbing my back with her forearms and paid entirely no attention to them. Secondly, it caused bone on bone grinding in many areas, including on my shins, forearms and she was even using her knuckles and elbows on my head. You will see on google reviews that they say that mild bruising is normal, but not when it is caused from bone to bone grinding. That is in no way normal or reasonable to expect from a massage. Thirdly, instead of using her hands when doing some stretches, she continued using her elbows, which were biting into me each time.
I did ask her to go lighter in pressure but there's nothing much you can do when the therapist is using her forearms and elbows to start a fire on all your muscles and bones.
When we were about to leave, they told us a different amount to pay than what we were communicated with a different person on WhatsApp. The person on WhatsApp called us when we were on the way to dinner to transfer an additional amount as we didn't pay enough, even though we paid what the therapist said.
I believe that if you check the reviews, you'll see that some other people had the same experience I did, while other lucky few didn't. My wife had a different experience and massage than I did and even commented that her therapist gave weird looks over to my therapist. Even her massage was not as good as our previous massage in the other outlet.
Just avoid this outlet, plain and simple.
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