Home Avenue Pte Ltd - 1016号Home Avenue Pte Ltd 邮政编码: 389731

Got my vinyl flooring from these guys 3+ years ago and it supposedly came with 10 years’ BC warranty. Everything was good, installation went well and all. Now, it’s 3 years later and I need them to do something for me. I called the same number and it was COWAY; yes, the water filter company. It’s okay. The COWAY people were kind enough to give me the new contact number. I called the contact number and someone picked up confirming that it’s Home Avenue. I told them about the vinyl floors and what I needed from them. They said, “oh, this is Home Avenue, but we only sell air conditioners now.” I asked, “So… what does this mean? What about my 10 years warranty?” The lady said she will check and get back to me. It’s been 2 weeks. I’ve sent multiple follow-up texts and made many calls that don’t get answered. Yup, they ghosted me. Sigh.