Huaxia Taimaobi Centre - #01-02 Huaxia Taimaobi Centre

Been here for their service of my 2 children name , hair cut and hair brushes. Great service and friendly staff (Maggie) ?Thumb up!!

We were very happy with Maggie, she is very friendly & helpful. My sis-in-law already had a very good experience with her service. So we also come here for baby hair cut & stamp making.

Read this before visiting. Utterly disappointed with their sarcastic service. My wife and I visited this outlet yesterday and was attended by Gracee. Gracee started off all nice and friendly and requested us to write the name of our baby onto her invoice. Not thinking too much about it at that time, we wrote the name down. Only after writing the baby's name onto the invoice, then Gracee started to share what are the available packages and pricing. As it's our 1st time visiting Taimaobi, we aren't familiar with the options and pricing of the products hence we wanted to really understand our options available. Hence, after listening to what Gracee had shared with us, we requested to let us go back and think about it first and we can come back again 3 weeks later (my baby's next follow-up appointment at KKH). At this point in time, this is where Gracee's sales pressuring tactics started to show. She shared with us that she had already opened the invoice and it's very troublesome to void it and suggested to put the invoice on hold and then within the next few days she can come to our home to meet us and close up the invoice again. (I strongly do not believe that you can't void an invoice, especially one that is written with pen and paper) We were not comfortable with that and told her we will need more time to consider. Upon hearing this, Gracee became really unprofessional. Her attitude, tone of voice, facial expression all turned aggressive. She spoke in sarcasm which is really uncalled for. She said she thought we wanted to make order hence she opened and invoice and now we say we want to consider. And in a rude manner, she said you all can go back think and if you want than call me again. We were looking at each other and thought she will give us a namecard or something. But instead she point to the invoice and she said this:" You all got handphone right, use your camera take a photo of my number." Before we left, she even added another comment. Saying that you all better take a photo of the different words that you can engrave on the maobi so when I go up your house, you won't tell me you need time to consider again. Based on this ridiculous experience, who in the right mind will patronize you again? We honestly wanted to think about it, and yet you reacted in such a unprofessional manner. All I can say is good luck in "pressuring" all your potential customers into quickly deciding and paying for this kind of nonsense service and attitude.

2 weeks before, we saw on their website that indicates $60 for baby haircut and we enquired and it was confirmed on the rate. But today, we noted that they indicated 'Free Baby First Haircut' on their website. Nevertheless, we speak with their consultant to find out more, it turned out that they prefer us to buy their products/ services before confirmation of any appointment. Somewhat disappointing...

shop attendant was impatient, does not seem pleased when questions were raised, even though I had already paid for services, does not inspire confidence in the quality/accuracy of the finished work/product, decided to repeat the service at another provider

Was attended to by Gracee. We made an appointment for a haircut at around 4.30pm. Supposedly last appointment time. However, our medical checkup ended earlier around 2.45pm so we decided to check in, and they were OK with it. Grace was professional and gentle when cutting the babies hair and explained the various packages to us. I think the hair cut was relatively smooth and we will come back for subsequent haircuts since it seems convenient. The 4 stars and not 5 stars is because of the pushy sales technique, but honestly I found nothing unprofessional during my visit. After all their core business is to sell stamps and brushes, which imho is not suitable for me. In short, I wouldn't mind going back there for subsequent haircuts.

One of the reception customer service was very bad. We asked about the baby name service for the first time, but the overall consultation was very tight and impatient. Owe did not have many consultation questions,but the attitude is very bad after a few enquirer is. Very bad experience, will consider whether or not to need their services.

I've obtained Master Fu services in early July. For basic package, customer can expect 10 names provided by the company with no explanation, elaborations nor assurances on the quality of the naming. Each explanation comes at an additional cost which can be added on after the 10 names were given. Staff may need additional training in dealing with customers. For example, staff could learn to drop sarcasm when customer was seeking clarification. Overall, service was too corporatised and lacked personal touch. Probably more suited for customers who need the convenience of a naming centre.