Maven - 545 Orchard Road 10-01 Far East Shopping Center

Maven is very professional and helped us find our helper Karen who has been an amazing with our kids and all the works that she does. Generally the candidates they have there was higher standard in terms of the professionalism and English level. The agency was always quick in response and the paper works was easy and smooth process.

We got a helper from Maven who turned out to be a nightmare but Maven was with us throughout the process and tried their best to solve the issue. Later they made sure we get a good replacement and we did. Everything went smoothly and I would highly recommend Maven for being their always and not run away from the problem Thank you Maven and Team

DO NOT hire a helper from this agency, especially from Sree. Once I made the deposit, the team stopped answering my calls or messages. I was only contacted when he needed me to make payment or sign documents. He gave me false promises such as rushing the process but did not deliver or even bother to give an excuse or apologise then when mistakes arose due to poor communication, he spammed the group chat with screenshots to blame everything on me and threatened me many times. I ended up giving in because the whole process was already giving me too much stress and not doing so would have resulted in consequences that are unfair to the helper but I will be reporting the agency.

Tanya was just amazing. She knew my requirements without me even explicitly telling her. Being a working mom it was critical I had the right help for my home. Tanya identified a amazing resource for me and I couldn’t be happier or more settled in a new country

Just want to give some feedback on Maven Agency. Engaged them before reading some of the negative posts. Since I had already paid a deposit, I decided to proceed on with a leap of faith. Agency Service: - Very Responsive, even after arranging multiple interviews for me & also after making deposit - Consistently provided updates on the status of the helper - They were unlike the other agencies where only helper’s contact # was provided for you to call by yourself. Maven arranged zoom calls for me to interview the helper. I actually interviewed 7 helpers before selecting 1 where I interviewed her 2x, making it a total of 8 interviews arranged by them. - Not pushy at all, no pressuring of me into signing any of the helpers Most importantly, they got the helper in as promised - 4 weeks! All the other agencies had told me a min. of 6 - 8 weeks & there was one who told me 3 mths. Their agency fee is reasonable as well. Only downside is throughout the whole time, every arrangement was done through messages & emails. There’s no personal touch (ie. a call, etc). I think that would be nice. However, not a big issue to me. Overall, I am happy with the service!! Fingers crossed now for my helper to be a good one. ?

Whole process was smooth, Maven shortlisted helpers based on our requirements, unlike some agencies that just spam you everything. Pleasant experience with Sree and the staffs at Maven and glad we manage to find a helper that fits our requirement well!

I would have rated Tanya - 10/10 stars! Tanya is awesome. I don’t have good impression of maids agencies until my colleague recommended Maven. Tanya is professional and made my life so much easier to get a good helper for my President’s family. Thank you Tanya! Maven’s pool of experienced maids - so many…would definitely recommend Maven! ??????

Tanya has been a helpful, responsive, professional and diligent resource for us in our search for a helper. She is direct, honest and polite and is very knowledgeable about the market and provides sensible advice and tips. As a result of her great communication and service, we have referred her on to several friends, some of whom have also tapped her for help and had equally complimentary things to say. I would recommend her wholeheartedly and truly believe she is an asset to Maven.