Neonmello - Online Clothing Store - 71 Ubi Rd 1
3.8/5
★
based on 8 reviews
Contact Neonmello - Online Clothing Store
| Address : | Singapore 408732 |
| Postal code : | - |
| Website : | https://neonmello.com/ |
| Categories : | |
| City : | Online Clothing Store |
|
L
|
Lynn Tan on Google
★ ★ ★ ★ ★ Great CS, response for my queries and deliveries are always prompt! My orders usually arrive within 1-3 days. Love the designs they offer and i look forward to their weekly launches! Awesome platform and shopping experience. ??????
|
|
H
|
H L on Google
★ ★ ★ ★ ★ This is my first time giving a poor rating. I had returned the item, showing the actual ptp which is way different from the stated measurements. The store still insists that they are correct, only returning me partial credits. They returned only the full amount of the item after I asked. I had to bear the delivery costs for both receiving and returning, when it is not an error on my part :(( and the CS still can comment that I cannot gauge the measurements properly?!!
|
|
A
|
Alice Chang on Google
★ ★ ★ ★ ★ Just want to leave a good review about Customer service here. I ordered a prom dress a week before prom night. The shipping was fast however when they marked the package as delivered I was shocked because I don't remember receiving it. Contacted customer service and they send out another package so I could have it before prom night. Terrific customer service. Keep it up Neon Mello!
|
|
m
|
mel mel on Google
★ ★ ★ ★ ★ I've been an avid online shopper for years and I wish to drop an honest review over here on how satisfied I am with the entire buying process. My package was dispatched on the day of my order & I received it the following day. Even though I have been shopping online for some time, there are times when I fall in between size/s due to the material/cutting variance; even when the inches are gauged right. The CS been really helpful and I'm pleasantly grateful that a size exchange was allowed. (trust me i've got several encounters from other shops which do not have return/exchange policy in place & my buys will go to waste if they don't fit well). The NM team advised me with the sizings & welcomed me to drop by their warehouse for the exchange but due to my schedule I wasn't able to head down but they have another option to do the exchange via singpost smartpac service which works for me, it incurred some postage fees but it is all well as long as I'm able to exchange to smtg that fits me! Keep up the good job Neonmello!
|
|
A
|
Alexis Reyes on Google
★ ★ ★ ★ ★ Love their dresses and fitting! This is the most awesome boutique store in Singapore with great shipping time, friendly customer service and easy return policy. I've been shopping here for almost 2 years without a single hiccup!
|
|
S
|
Shermae Leong on Google
★ ★ ★ ★ ★ The clothes here are awesome and shipping is SUPER fast even during sale period. A big shoutout to their excellent customer service! I accidentally used a one-time voucher for a smaller purchase and still had $55 credits balance. The NM team was very nice to give me another voucher for the remaining $55. Thank you so much, bravo to such awesome customer service ?
|
|
E
|
Eve Yiing on Google
★ ★ ★ ★ ★ low quality and not worth it of the $90 ? think twice before order due to term and condition can’t refund
|
|
J
|
Jolene Koh on Google
★ ★ ★ ★ ★ Good quality but sizing may not be accurate. Bought my usual PTP but when I received the item it was way too big. It’s like a size bigger. It’s either a hit or miss and seems like I’m not the only one experiencing sizing issue. Well….
|
Write some of your reviews for the company Neonmello - Online Clothing Store
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Women's clothing store,
Nearby places Neonmello - Online Clothing Store
