Patience Employment Agency - 408 Ang Mo Kio Ave 10

Disappointed with the service of patience . Not patient at all.

Miki is patient and responsible. She follows up well and is efficient in getting helper in. We like her service and most importantly she doesn't push her customers to sign any contract.

Disappointed with the service of patience . Not patient at all. Told me to accept a maid who didn't complete a contract and told me to accept their requirements to use phone each night. She explained if you dun match maid needs maid will not complete the contract. Told her my requirements and I needed a Mais urgently explain that maid needs to also accommodate with my needs. She then told me arrogantly. You wait if I got maid I call you. I then tried to hold the phone by replying she hung up! And I never hear from her. If you are in dire need better dun go to them.

Disappointed with the service of patience. This is a very irresponsible agency who claimed to be "superior" with their service, saying they will provide doorstep service if the owner require at any point in time. However, when we feedback a problem, all the agency does was to give us a perfunctory reply just to push us away. He never once listen and understand the actual problem I'm facing with the maid. Initially, we were looking for a maid that knows how to take care of elderly. Recommended a maid that claimed to be experienced in taking care of elderly but instead, she is just a inexperienced maid who doesn't know how to do anything including house chores, not to mention taking care of elderly. The maid has been with us for 4 months plus already yet don't even know who to do a single thing which was why I requested for a change of maid. We feedback to the agency hoping to get some help from him but what we got in return was the agency blaming us and telling us that we cannot scold the maid. The problem was never once resolved. Requested to change a maid but no action was done. The agency said to help us look into the issue and would change another maid for us. Waited for 2months since January no action was done. Spoke to the agent again yesterday and got reprimanded by the agent saying it's our fault because we scared the maid and it is not the maid's fault for not wanting to work. The maid wants to return back home but they do not allow but force the maid to continue work. Attitude was absolutely terrible and unacceptable. If you need an agency with responsibility and would take initiative to help you, personally I wouldn't recommend this agency.