PayPal - Suntec Tower Five

Paypal (In Singapore at least) is unreliable and is a complete scam. Please avoid at all costs. They lock your accounts for ridiculous mysterious reasons, charge you fees for disputes, refunds and have extremely costly transaction fees (Close to 4-5% to receive money). Their reasoning to all your requests or proposals are by hiding behind their lengthy Terms & Conditions by saying "You signed up with Paypal so you can read the T&C, because sir, thats not how it works". Sign up if you want to experience how frustrated one can be by receiving this treatment, getting money locked into the account and paying for ridiculous fees.

PayPal the worst ever platform knew. As officer from their HQ is never helpful for customers been cheated from the platform and asking customer to handle issue themself.

PayPal service is appalling... I contacted them on a number of occasions to let them know i can't access my account but nobody moved one finger... everyone just passing the responsibility to someone else. Terrible organization!

Limited account without clear reason given. Won't even allow you to delete your account even after they've frozen it. would not recommend using paypal.

Account compromised, no way to report because every service require you to log in to your account, which you already lost. Message facebook, no reply, account service, no email. Just what kind of secret organization is this, so detached from the world. Probably easier to make a phone call across parallel universe.

Sadly can’t put zero stars because even 1 star is not for this lousy company. Should just close down in sg if you all only talk but no action. Called the first time and said they will block my transaction but 2 days later my transaction still go through! WOW good job! Called the second time and said will refund me but 1 week later i received an email saying refund not valid for me. Another wow! Decided to call again later and the person only said will review my case again and refund me :)))) we shall wait and see. Even if you got no other payment to use, die also don’t use paypal. Save yourself from all the anger and trouble

Usually I use a third party payment processor for my online store but had a wholesale client use Paypal for around a $30k order. Of course, the funds get frozen for 180 days, why? They request my business documents, which I provide. My account then gets restricted and I'm told I can no longer do business with Paypal, apparently violating their Terms of Service selling "Steroids". I am selling legal herbal supplements which are not banned and are perfectly legal to use in every country around the world. I call customer support and ask to escalate, the guy tells me the funds are frozen, nothing I can do. I tell them it's an error, it's perfectly legal and I haven't done anything wrong. Nope, bad luck. Best I can do is he can appeal it for me, which will take 3-5 days. A week passes, nothing. I call customer support a different time, somehow this guy says he can have the funds moved in a week, no problem. A week passes, nothing. In the end, they have total control of the money in their system and impose excessive restriction of funds if your account gets incorrectly flagged. A 30 day lock I can understand, but 180? That's simply ludicrous. This can literally destroy peoples lives if they are in úrgent need of their money. I cannot support this practice and cannot recommend Paypal to anyone. Merchants, stay well clear. If for some reason you must use Paypal, transfer funds out as soon as you receive it, don't leave funds sitting in the account, and don't use Paypal for significant orders, it is an extremely high risk.

As a merchant, Paypal have hold our funds for 180 days and promise to return after 22 February 2022. After 27 February 2022, there is still no update on the release of funds. I will NOT recommend as they are not merchant friendly. Paypal required holding funds for reserve with high transaction and dispute costs. I would avoid at all costs. Their actions will disrupt your cash flows and opportunity costs.