Pet Lovers Centre - IHQ - Bizhub

3.9/5 β˜… based on 8 reviews

Contact Pet Lovers Centre - IHQ

Address :

Singapore 768089

Phone : πŸ“ž +79
Postal code : -
Website : https://www.petloverscentre.com/
Categories :
City : IHQ

Singapore 768089
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Cool Ling on Google

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Vincent Emmanuel Lee on Google

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Jake Lim on Google

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η§˜εΈŒεΊ† on Google

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Maggie Maggie on Google

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Poh Kok Ng on Google

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Clean and neat .variety of pet items
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Jules N on Google

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Bought a 10kg pack of Royal Canin online for delivery and found maggots in it. Very irresponsible of you to shift the blame to the manufacturer and not do a refund. A retailer has a responsibility to sell goods in usable condition too. Check with CASE, otherwise I will. Will share with the 2000plus dog owners group about your poor after-sales service.
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David on Google

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Was an avid supporter of the business, but recently had a horrible experience with their after-sales support. Opened the home delivery (6 March), which were packs of wet food for my dog, and noticed a strong odour. Found that a whole punnet of dog treats had an insect infestation and a putrid smell. Contacted the hotline immediately and was asked to send an email with photographic evidence, which was done shortly afterwards (with the attached photographs). After a few days of back and forth, I was happy to hear that they would exchange these items (on 10 March). However, I was also asked to bring these items (which were clearly rotten and had a horrible infestation) back in order to process an exchange. I tried to hop on a live call with them, but no assistance was given. No help would be given via their live chat either. No further compensation was discussed and I am left in the dark. Utterly disappointed.

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