PowerPac Electrical Pte Ltd - 5 Changi S Ln
2.6/5
★
based on 8 reviews
Contact PowerPac Electrical Pte Ltd
| Address : | Singapore 486045 |
| Phone : | 📞 +9 |
| Postal code : | 03-01 |
| Website : | https://powerpac.com.sg/ |
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Regina Chin on Google
★ ★ ★ ★ ★ Purchase item from the Lazada Web. Ordered 2 items only send 1. Call the office also cannot reach them. Cheating customer's money?? Send a chat in the Lazada Web also no response!!!
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N YJ on Google
★ ★ ★ ★ ★ the slowest response time for their service you could ever get, 1 chat message takes 48hrs to reply you, imagine having to complete your whole objectives. that would take approx 2 weeks to a month to complete your sentence. fail service to the max, worst ever possible.
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Ajay Sadana on Google
★ ★ ★ ★ ★ 4 star for the repair service they provide. But 1 star reduced for the products they make.
We bought 2 fans and both stopped.
If you buying powerpac or my choice product than please note tye address and photos of repai centre as you will need it.
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Bemeer Ang on Google
★ ★ ★ ★ ★ Bought this Powerpac 2-in-1 cooker today at Giant for $24. Tested it and quite happy with the results. The hotpot has small footprint so don’t take big space on the dining table. Good for 2-3 people. Quick to bring soup to a boil and will auto cutoff and switch on. After steamboat, just switch to the grill. I like the grill plate.
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Y Liu on Google
★ ★ ★ ★ ★ Don't even deserve a star! I have not received my stuff ordered for a month. So i asked for a refund since they are not going to send it to me, but the sales personnel suddenly insisted it was delivered and will not refund me.
it was until i am able to provide a CCTV footage from our building security management that their delivery man took it back with them, then they keep their mouth shut.
Such an unethical company.
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Cyndy Zhao on Google
★ ★ ★ ★ ★ Made online order with full payment 2 weeks ago. Since then no response. I called to check which I had to try number of attempts for whole morning. Finally answered my call and I was told that no stock. Should have emailed me instead of letting me wait for 2 weeks and I doubt they will inform if I didn’t call in to check. The customer service sounded no apology. Overall PowerPac provided Super bad service
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Remelyn Pallingayan on Google
★ ★ ★ ★ ★ very bad experience with this company.
bought the 20" industrial fan from challenger in Aug 2021, come Mar 2022 suddenly it does not power on. called powerpac support and was told to bring my fan to their repair centre in Changi for them to fix the motor. with 1 year warranty and it's NOT one - one exchange. Let them repair and then collected after they fixed in April. Not even one month after the repair, the fan is not working again. called powerpac and was told again to send to Changi. Just 1st time bringing the fan to Changi back and forth cost me $$$, and still they want me to come back 2nd time for them to manually fix the motor again?
Very disappointed, not buying powerpac fans or any powerpac products in the future.
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Flo Yeow on Google
★ ★ ★ ★ ★ Bunch of great people stuck behind a brand that spoils a little too easily. Bringing my PowerPac products here to repair ain't the problem. It's easy to find, and you probably just need time and patience to get here.
Uncles are super friendly, so you just pass the items off to them, and if possible, they'll fix it there and then. If not, you'll have to return another time to collect. Personally, if you've to return to collect your repaired goods, and you're not staying around the area, just forget it. Not worth the effort.
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