President Trading Company Pte Ltd - 1092 Lower Delta Rd
4.9/5
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based on 8 reviews
Contact President Trading Company Pte Ltd
Address : | Singapore 169203 |
Phone : | π +9777877 |
Postal code : | 02-14 |
Website : | http://www.president-trading.com/ |
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Kenneth Fung Wei Hong on Google
β β β β β Great, central location. Fast response and understanding customer service. Thank you Zhi Qiang for your quick and good advice!
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safwarriors gmail on Google
β β β β β I am a home owner. I am not a "professional" plumber. After buying I had some issues. President Trading Company staff was helpful in helping me solve the problems that I was facing with the using of the machine. In the end I managed to clear the choke in the pipe. Since it's a regular affair (the choke) I expect to save lots of money (instead of engaging a plumber everytime there is a choke).
#plumbing #machine #pipe #choke #Rapid #DrainCleaner
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Jeremy Koh on Google
β β β β β Prompt delivery with good after sales engagement. Genuinely smooth buying experience.
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C Yang on Google
β β β β β They carry a wide variety of hand tools, power tools, measuring tools, lubricants, polishes, industrial tapes... Best thing is they are friendly and very approachable. I'm a noob at lubricants for different surfaces and material. and Mr Kho patiently gave me very good advice on which wd40 work best for my needs. And very importantly, their prices are very very reasonable too. Would highly recommend them to my friends.
Thanks Mr Kho. Will be returning soon as I need to some hand tools to fix my children's bicycles.
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Jax Teller on Google
β β β β β WARNING AGAINST MILWAUKEE TOOLS & PRESIDENT TRADING.
1) SELLER UNHELPFUL AND DISRESPECTFUL TO CUSTOMERS
This review is the result of my experience purchasing a Milwaukee Tool from President. A screw fell out on its own & 2 other screws were found loose. Even though President Trading was the seller & likely had a contractual obligation to see to my concerns, President Trading disclaimed any responsibility and did not offer any constructive help. The only thing President did was to contact the Milwaukee Tool rep, the Commercial Manager ("Mr. Lai") and repeated to me that it was impossible that something like this could happen. By telling me this, President was in effect saying that i the customer was lying, despite photos and the fact that the service center later found another screw loose.
2) WARNING AGAINST BUYING MILWAUKEE TOOLS:
Milwaukee Tools - very untrustworthy because i experienced nothing less than a big corporation bullying a powerless customer with valid concerns. Please read on for your protection.
Bought an orbital polisher in August 2021 in Singapore from a dealer, President Trading. A screw fell out of tool while using it for the first time. On checking, found another loose screw. Brought it to the distributor and service center (Chee Fatt Company Pte Ltd) who then found a 3rd screw loose. The dealer and distributor quickly claimed they could not assist further when I expressed safety concerns that something else might have been missed by Milwaukee Tools quality control. Chee Fatt asked me to deal directly with Milwaukee Tools.
Wrote to the Milwaukee rep based in Singapore (Mr Keith Lai, Commercial Manager) who flatly denied the possibility of loose screws. At same time, refused to acknowledge that my item was a lemon (a logical conclusion since he claimed a case like mine happening was near to impossible). I asked for an exchange but the Milwaukee rep tried to end the email exchanges without offering any corrective actions.
When i stated that he would be held personally legally liable for any safety issues, he quickly placed the responsibility on his distributor, Chee Fatt Company, claiming that the service center would have certified any tool that goes through it's doors. This was a mistake as the service center did not inspect the tool. When I asked for a written statement from the service center (because it was not inspected but the Milwaukee rep asserted it was done), Milwaukee rep Mr Lai then came up with options to inspect and repair my item.
The whole time the Milwaukee rep failed to perform his rightful duties of responding appropriately to valid customer issues, especially relating to safety concerns. He was negligent in assuming safety inspection was performed, and derelict in duty by trying to end the matter without offering any basic help.
If this is the kind of service to be expected from Milwaukee Tools, it is very difficult to trust this company and brand. Same goes for the seller, President Trading.
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Jarran Tay on Google
β β β β β President Trading has the friendliest staff. Mr Kho was able to advise me according to my needs. Hence, I was able to polish my car with ease. I highly recommend you to visit President Trading for your needs! βΊοΈ
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WiteNite on Google
β β β β β Great service from the knowledgeable and patient salesperson Mr. Kho. I was able to take my time and check/discuss each model before making a decision. Prices are also reasonable and they have a great selection of the brands they carry.
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RAJA on Google
β β β β β Excellent service! Very helpful staff they have extremely knowledgeable.The staff really took the time to explain everything to me and were very knowledgeable. Very pleased with their helpfulness.I impressed by the level of customer service.I would definitely shop again. Highly recommended.
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