Serenity Spa - 63 Brighton Cres
4.4/5
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based on 8 reviews
Contact Serenity Spa
Address : | Singapore 559210 |
Phone : | π +7 |
Website : | https://www.serenityspa.com.sg/ |
Categories : | |
City : | Serenity Spa |
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Chris Cen on Google
β β β β β Good facility.
Great massage
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Tash Z on Google
β β β β β Good massage experience (Thai massage & deep tissue), nice clean place!
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A Alixe on Google
β β β β β Reception is a little cold and very admin-like however the prices are good and the lady who gave me the deep tissue massage was lovely and effective.
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Jean He on Google
β β β β β Neighbourhood spa with good service and facilities. Enjoyed the deep tissue massage, finished with a super shiok shower.
Pricing is very reasonable too ?
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tan liming on Google
β β β β β So so massage. But very over priced
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Oh Weejie on Google
β β β β β Jolin was AMAZING! I always request near a 8 on a scale of 1-10 when asked how much pressure I prefer and she did a fantastic job. The atmosphere was perfect, and my body feels incredibly rejuvenated. I will definitely be back!
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Serene LHX Venusrin L on Google
β β β β β Just moved into the area and decided to give this place a try today. It's small and has a cram toilet. The counter is near to this washing area which doesn't look tidy.
I go for massages quite often, so I pretty much have an idea on how a good one should feel like. We chose the 90-min massage option. I think I was unlucky, the masseur assigned to me was so bad:
1. She kept pressing on the same shoulder blade area for a good 30 - 45 mins. My back muscles are so painful and sore now. I asked her why she kept pressing on the same area, she said something about "tired veins"? But really, she was at it for too long, and I figured she probably had no idea what she was doing.
2. While lying on my back, she'd use just 1 hand to do the job - it felt like her other hand was busy with something else. I thought she needed to move the massage oil or something. When I finally faced up, I opened my eyes a little and saw her on her phone with one hand, and the other massaging my leg.
3. She made me sit up, tried to 'crack' my back but failed - you know, like Thai Massge. She then asked another massuer to enter the room to assist me with cracking my back and neck. Imagine my horror when this confirmed my suspicion of her not being well-trained. I mean, all these while the shop actually allows someone so inexperienced to attend to customers? I could totally tell the 2nd massuer was so much more experienced than the one I was assigned to; 2nd masseur was actually assigned to my husband, so he had a better experience than I did.
All in all, the attention to details weren't there:
- the cleanliness wasn't up to standard
- they made us wait for about 10-15min in the room after asking us to change into disposable clothing. My husband even came out of the male room to let them know we were ready
- the masseur knocked on my left arm multiple times when trying to switch sides
- despite asking for full body massge, several parts were neglected: hands, forearm, feet, shin area, upper thigh, tummy area. It felt like she was trying the Thai style massge but it didn't feel quite right - I go for Thai massage every other month.
- the door has this see-through hole that wasn't covered while I was changing; and after the masseur was "done", she went out to get help from the 2nd messeur to "crack" me - she switched on the lights and opened the door so widely, I wasn't dressed! ?
My relaxing massage turned out to be me fearing she'd injure my muscles or accidentally break my bones. She's a nice lady nonetheless but no to using of phone while servicing customers.
Really a bad experience for me. We won't go back.
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Joyce Yu on Google
β β β β β The staff are friendly and nice. However, the quality of their massage is poor. The masseurs didn't hit the right spot during the massage, the movements felt rushed throughout hence the experience did not feel relaxing.
I went in with some tensions around my neck and shoulders in hope to loosen up the tightness in my muscles but left feeling even worse.
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