SF Farm Mart - Tangs Orchard - 310 Orchard Rd

horrible attitude & rude - NEX mall outlet

Very rude uncle, attitude super horrible. Never buy from this stall

Bought an apple juice from SF Fruits at ck tang, but the staff gave me green apple juice when I wanted red apple. The staff there told me if I wanted red apple juice, I have to tell him. So it is my fault that I did not tell him I wanted red apple juice so he insisted I take the green apple juice. He kept insisting that I take the green apple Juice and that it’s my fault for ordering wrong. When I ordered, I said apple juice large. Is the onus on me to specify which color apple? I told him I hate green apple but he insisted I take the green apple juice because it’s my fault ordering wrongly. Big chain but atrocious service standards. Seriously what kind of business will insist or force a customer to take the green apple juice. Can a business with branches all over Singapore be so small and force the consumer to take something he did not want? This is one of the worst consumer experience I have. They should retrain all their staff and teach them basic consumer practices. I’m disgusted and flabbergasted.