Singapore Post Limited

3/5 based on 6 reviews

Contact Singapore Post Limited

Address :

SingPost Centre, Singapore 408600

Website : https://www.singpost.com/
Categories :
City : SingPost Centre

SingPost Centre, Singapore 408600
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Girlie Gorgonio on Google

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Andrea Bettoni on Google

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Neetu Bhole on Google

Singpost is best and quick when its come to delivery..my many international parcel deliverd by them very quick.even in case of issues address the problem very promtly by there customer care service very professionaly .Best reliable service
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Alan Tan on Google

Standard Chartered Bank has a branch at 6 Battery Road. The bank occupies the entire building. Everybody knows the StandChart Building in Raffles Place except Sing Post apparently ! My letter to the bank was returned to me and the reason given was "no such person/name" Postmarked Singapore 28 Jul 2021 C2 SINGPOST.
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Dimas Guntur Saputra on Google

I haven't recieve my parcel, even though the parcel was arrived at singapore almost a week, ussualy just take 1day to delivered to my address after the parcel was delivered at singapore, no info about my parcel, just stuck at singpost warehouse
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Belden Koh on Google

CAS-6398236-Z6W4K8 CRM:03200556 The one star rating on google is not a joke. It's one star for a good reason. Customer service via the phone line is absolutely clueless and different operators give different answers regarding a simple query. Almost like they are using different software to check on the status of parcels. Thursday, 26 May 2022, 2.30pm – Received email at (Email address#1, the one registered on VPost) that my package has been received at the warehouse and I needed to provide more information Thursday, 26 May 2022, 2.45pm – Called ‘1605’ and was told by the operator that I had to provide the MSDS for my package. Thursday, 26 May 2022, 2.55pm – Received email at (Email address#2, no idea how they got my other email which I don't actively use anymore) with reference number CAS-6398236-Z6W4K8 CRM:03200556 informing me that I had to provide MSDS Thursday, 26 May 2022, 3.31pm – (Sent Email #1) Replied with a copy of the MSDS and other supporting information. Thursday, 26 May 2022, 4.07pm – (Sent Email #2) Sent a second email with more supporting information. Friday, 27 May 2022, 10.34am – Called ‘1605’ to verify if the MSDS was received. Operator confirmed that the document has been received and the warehouse is processing it. Operator informed that she would try to expedite the process. Monday, 30 May 2022, 5.06pm – Called ‘1605’ to check for an update regarding my parcel. Was told by the operator that only (Email #2) was received and the system did not reflect any MSDS. Monday, 30 May 2022, 6.44pm - Used online chat to check on the parcel status and was assigned to Anand Maurya (or Khan, Ujma). Explained my situation and got no reply for 12 minutes. Monday, 30 May 2022, 7.06pm - Restarted the chat because the previous operator was not responding. Got assigned to Kumari, Vandana. Operator was not able to understand my query and could only say "our team is still working on your case so kindly wait for next update". Upon further prompting, he said "We received your MSDS form and we already raised a request with our relevant team". My question is why do different operators inform me of different things? From the start, there was no email confirmation of whether my MSDS was received and no updates whatsoever. Now I would like to redirect the parcel back to my seller so that he can send another package using express mail from thailand post, costing me an additional $13 for the redirecting service and I have no idea of what is going to happen to my parcel. What a horrible way to ship parcels. Would not recommend unless you want a stroke.

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