Swensen's

This Thomson Plaza outlet could do with a little upgrade or cleaning. We were ushered to a table which was not very clean and the floor has remnant of noodles. The sofa chair has oil and food stains. Hope the management could improve to bring in more business. We will still go to Swensen's but likely at Bishan or AMK.

did not come here before despite me staying nearby. had always went to bishan j8 outlet but i read the google review and it was said the service is better here. luckily i reached before the crowd formed, and was greeted right away when i stood at the entrance. they quickly cleared a table for me as we need a table for 5 and they were full. server was friendly, and the manager or supervisor (in white shirt) was fast on her feet too, came to tell me they are clearing a table for me now. it's a good thing to see that they are very composed and still try to do things fast and tried to serve all the diners although they have a crowd forming after i sat down for around 20 mins. i would say among the few swensens outlets i visited, this has the best service, and they definitely made me feel welcome as diners. keep it up :) add on: all the staffs are very attentive, as well as the manager or supervisor (in white shirt), when i raise my hand to ask for something, they always come within seconds. and very friendly. really good service. date of visit 28/11/2021, time of visit dinner shift. all the staff should be commended.

Went to dinner at Swensen at Thomson Plaza. Had some crowds at 6pm . Both mains were good and the French fries was so crisp. The servers were very courteous despite bussing around. The restaurant was full house. Chocolate peanut buttercup Ice cream is highly recommended.

Swensen’s is Swensen’s, they’ve been around in the scene for the longest time. But never did they compromise on the quality of the food. With friends, colleagues or family, Swensen’s price their food reasonably for the quality and portion they present. All-time favourite has to be the Mega Burger as well as the Crispy Cornflake Chicken. Huge fan of Swensen’s! ^^

Went there for a late dinner with my aunty and her family. Cold reception by what looks like a senior staff member in white long sleeves and a red tie with a "why come at this hour" attitude. Excuse me dear, whatever you were not happy with don't show your half-boiled egg face to the customer. I don't need any more ugly faces that I can't unsee for the rest of my life. Thank you no thank you. Won't be going there again.

Ordered Spaghetti Carbonara and expected to get freshly cooked spaghetti in a creamy sauce. Instead, a clump of spaghetti in a half dried pile of well distributed scrambled eggs. I would have imagined the dish having sat under the warmer for hours for the scrambled eggs to be that well distributed but our orders came within 10 minutes of ordering, so I'm inching towards microwaved reheated carbonara instead. The spaghetti in scrambled eggs would have came with a healthier choice sticker for not using any salt in the dish at all if not for the dried up pile of barely milky cream cloying to every strand of pasta. My booger has more flavour than this dish. The paper napkins were softer than the ham. But on a positive note, the mushrooms were still succulent and juicy with a nice brown crust. Curry chicken baked rice were prepared with similarly dried up rice and 3 pieces of even more dehydrated chicken jerky. The most enjoyable part of the meal was wiping the mess off my lips and taking a gulp of their free iced tap water. Staff were polite with prompt service on a quiet afternoon, but.... This is the most disappointing Swensen's dining experience I've had ever.

This is one of the longest running Swensen’s outlets for years. Celebrating another year with the firehouse ice cream. I’ve been doing this on and off since I was a kid. And almost always at this outlet. Ice cream here is reasonably priced compared to the new local brands. Still good after all these years.

Swensen's at Thomson Plaza is a great place for family and friends to have meal. The salmon and mushroom pasta is very yummy, cream sauce is not too thick with pasta that were being cut into shorter pieces. The vegetable soup is a healthy option which also tasty pretty good as well. Coffee is on the bitter side but you can add milk and sugar accordingly. Orange juice is refreshing. Strawberry ice cream is sweet and nice too. The seats and atmosphere is nice and we enjoyed ourselves through the whole entire afternoon. Staff are friendly and fast to respond to our request and order even when there are many diners around. #ILoveSwensens