Tan Tock Seng Hospital - 11 Jln Tan Tock Seng

My dad rush me to the hospital because i had chest pain. Waiting time to see doc was fast. But waiting time for blood test awaits 2-3hrs! Long wait. We arrived at 5pm and only finish everything at 830pm. And my dad say the security uncle who sat at the door have no courtesy. Very rude. My dad wants to visit me inside A&E have to take the buzzer thing. Allowed 15 mins inside. And once the buzzer buzz , must wait 30 mins then can go in again. Why must make it so difficult? I know it's now covid times , but 15 mins to see love onces?

My brother was warded at Ward 12B. The duty staff nurse was extremely rude. As a senior staff, she was setting an example for the junior staff. Everywhere in TTSH, there are signboards reminding everyone that the staff must be treated with respect. But this respect must be mutual. TTSH should educate & remind her staff on this.

Went to ED at night. It was my first time there and was confused as to which way to go. Accidentally entered the pharmacy at the ED and asked the Filipina girl at the counter for directions. She was unaccommodating and looked very annoyed and rude. Not the right attitude for a staff at one of the biggest hospitals in Singapore. She must definitely be reprimanded or even fired for her unprofessional demeanour. She was probably annoyed at the fact that she was not able to figure out how to make her computer work which I find idiotic but she should've still had the courtesy to at least be polite. We have been going back and forth at the clinics and other areas/facilities within Tan Tock Seng and so far she was the only rude one I have encountered. Should've gotten her name so I could expose her here. Too bad I was in such a rush.

The service at ttsh was atrocious I was greeted with unfriendly nurses at the A&e ward. Which doesn’t shows any sort of empathy and was very insensitive. Wave at the nurse as I have questions she straight up ignore me and treat me as invisible. What kind of attitude is that? Is this the kind of service especially in the front-liner ? I was surrounded with covid patient without mask ?? Hello I was there for a reason and shouldn’t be treated that way..I had shortness of breathe prior coming here And what I’m I waiting for ?

I was send to your Hospital after an accident on 10 April to the emergency department. Some stitches on my head & a twisted Knee which prevent me to walk for atleast 2 weeks. After I discharged on the next day, I when back home. After checking my documents which they gave me, they gave me the Wrong MC days. Suppose to be 1 week & they printed 1 day. I called them up to help me to reprint and mail it back to me but they refused. They said I have to personally come down to collect it, tho I keep saying I'm not able to walk & staying at the west which is far away from the hospital. To add on the Heat, your staff name "Ray" or Rey" from the emergency side is the worst staff ever. Very Rude & Raised his voice. So shameful to see the hospital having such Rude staff.

I have a scheduled blood test at 9.00am follow by consultation at 11am on 11 may 22. I reached TTSH clinic 3A early and had my blood sample taken by 8.45am. However, my scheduled consultation at 11am was not on time. The doctor at clinic 3A room 23 finally see me at 1.16pm. A very long wait of more than 2 hours. TTSH Management definitely have to look into the long patient waiting time. Sigh.

One of the best hospital in Singapore without a doubt... Facilities and staff are great... Right now I am at the accident and emergency room as sustained minor cut on my heels. Awaiting x-ray to check any injuries.

Visited emergency department twice in the past 4 years. My place to go whenever i need to get medical attention urgently. Went alone to get urgent medication as I couldn’t bear it anymore. Waiting time to see doctor after the registration usually take some time, depends on how busy the hospital is. Based on my experiences i got better quite fast once the doctor put iv drip and liquid medication. Not 100% healthy, but they keep on check and review before they decided to discharge the patient. The prices were affordable. The nurses were very helpful, every time i need their help they will come quickly and help me. Once i felt better i was very hungry. I asked the nurse if they have any foods. She told me that they only had milo and snacks. I just wanted to eat and she gave me a glass of hot milo and a bread. Waiting time to get medicine at pharmacy did not take very long time. Good experience here but i hope no more experience at the hospital in the future.