Taylor B Fine Design Furniture Singapore - 65 Mohamed Sultan Rd

Over the years I have made many purchases at Taylor B, it has always been a very enjoyable experience. Doreen Chan attended to me recently and I was very impressed by her service, she was helpful with photos and measurements, and made everything very easy for me. She also followed up and was prompt at answering any questions I had once I got home. Do ask for her, as her service is outstanding. Truly an asset she is :)

The worst customer service ever for post sales. If you buy something and have an issue, getting a reply or call from them is more difficult than a visit from God! Best of luck dealing with Kartini and team! Zero response! Lack of knowledge about products too. Kartini had no idea what polish and upkeep was needed for the dining table I bought and told me things that were all wrong! Thankfully I had everything in writing.

Very nice layout. There's 4 floors of furniture. Good quality material and very nice design. 4th lvl are where small trinkets, vases, crystals are placed. Many beautiful design to choose from especially the chairs. Will definitely come here to buy more things. The price is on the high side but quality is there. The only sad thing is that all the staff are not friendly and they don't smile.

This is my favourite place to go to for my home furnishings and window shopping. Everytime when I enter Taylor B, it feels like I am in my dreamland ? Beautiful, unique and exquisite items everywhere. I would like to send my gratitude to your staff, Ms Jolin. She is the best taylor b staff ever ? She's a gem. I would text her and bug her in the wee hours for product availability and she never fails to extend her assistance even after working time. Totally impressed with her beyond customer service. Thank you Ms Jolin and Taylor B for the wonderful experience. On the pricier side but definitely worth it.

I purchased a side cabinet from Taylor B furniture shop November last year. A couple of months later, all drawers and doors cannot close properly. Due to the virus pandemic and lock down, we didn't ask Taylor B to exchange till the virus situations improve and people go back to work. When we contacted their sales, they had all kinds of excuses not to follow up to help out. In the end when we finally went to their shop, the sales girl claimed all their furniture only has 3 months warranty. they cannot fix the drawers nor exchange to another one as they don't have same cabinet. They asked us to pay 1000 dollars more to buy another ugly cabinet which we don't even like for the living room. We now have a cabinet in living room with all drawers and doors out of shape and cannot open and close. Need Case association to intervene and legal support to talk to them. Shame on you Taylor B. Your product and services are both disappointing.

I happened to be there during their gss sale and bought a side cabinet as well as a number of display items like wall decor, bookends and clock at discount. The service was really good as Doreen patiently helped me look for specific items and provided good recommendations on how to match them with existing furniture. Delivery was fast as well and subsequently when I discovered some defects on my items, Doreen helped arrange to have them fixed and returned to us. A wonderful place to shop with service quality that exceeds expectations!

Great selection of furniture for homes ... The store also houses on level 3 a very interesting collection of antique furniture. The furniture on display is seems on the pricier side but if you can budget it - the pieces / sets will definitely set your home apart.

Saw a chaise lounge online and called to enquire, stock available so I went to the shop to check out the item. Kim was very friendly and helpful, and has all info I need, including delivery schedule for next day! I have been shopping furniture, and most deliveries are at least 4 days away or some even a week! From the first phone call to the item being delivered, the service has been satisfactory. Delivery team of 3 were professional and friendly. E-invoice and e-payment made at store, smooth transaction. Kim also text the day after delivery to see if all is okay. Highly recommended. Will be back again!