Trinity Employment Agency - 317 Outram Rd

I have called many agencies when looking for a maid and I found that this is a good and trustworthy agency. Adeline from Trinity Employment Service was very responsive, sincere and efficient. Throughout the process she was very polite and helpful. I also found that they really screened their maids and when they found a weakness, they did not hide it but let us know upfront (unlike other agencies who might hide it). Especially during the time of Covid19, they were very understanding. I had some issues on my end and though they had the legal right to not return me anything, they chose, out of goodwill, to refund me a portion without any hassle. This demonstrated to me that they were not all about money and making profits but they were a business with a heart of grace and compassion. In this time where everyone is sure to be hit hard by Covid19, they still chose to lose some of profit and be kind. The refunding process was quick, responsive and polite (I would imagine other companies withholding refund as much as possible, slowly respond and even being rude). I would definitely go back to them if I needed their service in the future. Thank you for the wonderful and kind experience.