WESS (Singapore) - Ubi Techpark (Lobby E)
4.4/5
★
based on 8 reviews
Contact WESS (Singapore)
| Address : | Singapore 408564 |
| Phone : | 📞 +8 |
| Website : | https://www.wessconnect.com/ |
| Categories : | |
| City : | WESS (Singapore) |
|
M
|
Muhammad Firhan Farid Bin Irwan on Google
★ ★ ★ ★ ★ The best salon & spa system with amazing support. Great features to help my business run smoothly.
|
|
S
|
Sharlov on Google
★ ★ ★ ★ ★ I just started my spa business for the first time. I have to say that this system really helped me to manage my spa easier. Highly recommended
|
|
K
|
Kamarul Tjay on Google
★ ★ ★ ★ ★ Recently met with one of theirs consultant named Connie who works with the company in KL. She is very friendly and helpful to told me all the information i need for my spa. Thank you.
|
|
W
|
Wennie Kam on Google
★ ★ ★ ★ ★ The customer services has always been so kind and responsive, I really appreciate and help my business run smoothly and my customers like the easy-to-use online booking system, which will send reminder to them for the appointment confirmation.
|
|
j
|
jerome on Google
★ ★ ★ ★ ★ Ever since we had started using WESS POS system for more than a year, our efficiency and productivity had increase.
WESS POS system is user friendly as it allows us to login at any platform and a click of the functions, we can easily check customers profile and their sales record and other reports rapidly and our sales went up 20%.
Furthermore, their E-receipt and hard copy receipt is well received by customers as it is simple and detailed to read on in terms on which treatments they had been administered and the amount they had paid.
|
|
C
|
Chan Hong Lai on Google
★ ★ ★ ★ ★ Our experience with WESS has been amazing so far, the software makes running our outlets so much easier. It's simple to use yet powerful enough to manage our appointments, inventory, marketing etc. They have a great customer support team that never fails to smooth out any issues we face quickly and that's really helpful. The appointment booking feature in particular has made booking appointments a smooth process for our customers and we've seen a growth in the number of appointments booked increase by 15-20% which is really great!
|
|
M
|
Manfred Tan on Google
★ ★ ★ ★ ★ Zero support once sales is done. Customer facing problem but not willing to help, forever say call back, very busy but never reply after that.. Messaging the robot on their website is also waste of time. Nobody call back at all even after leaving them.messqge . What's the point keep advertising for new customers when you don't have the Manpower or not interested to solves your existing clients problem. Strongly suggest to look elsewhere
|
|
M
|
Miki Ong on Google
★ ★ ★ ★ ★ Very fast in closing the deal. Very good at ignoring messages and delaying support. After purchasing, they require your help to go translate existing data to their template which took 1 week for migration. Asked for training which only happened after weeks. Commission scheme which cannot be amended ourselves took them over a month to implement.
From purchase to actually being usable it will take you easily 3 months. Didn’t know in Malaysia we have a season where no work gets done. I wonder what Wess does for the remaining 3 seasons. Especially coming from a singaporean company. Felt like paying for air.
Very bad service .
|
Write some of your reviews for the company WESS (Singapore)
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Software company, Business management consultant,
Nearby places WESS (Singapore)
