Xuan Beauty Therapy - 960 Jurong West Street 92

They forcefully made us buy the therapy treatment package and now neither they are not refunding the amount or calling us for the treatment and if we visit the place, nobody knows english and asking us to come next time...very bad..please either do the treatment or refund our amount

DISAPOINTED WITH THEIRS SERVICE.FORCE YOU TO ADD ON EXTRA MONEY EVEN YOU HAVE EXPENSIVE PACKAGE.NOT RESPECT CUSTOMER. IF YOU JUST SLIGHT LATE THEY WILL ASK YOU TO DO EXPRESS SERVICE WHICH NOT INCLUDE MANY ESSENTIAL STEP OF A BASIC FACIAL LIKE EXTRACTION.. THE EXPRESS SERVICE IS NEED TO PAY AND THEY WILL GIVE A LOSUY REASON THAT FORCE YOU TO DO EXPRESS SERVICINSTEAD OF YOUR SIGNED PACAKAGE BECAUSE THEY DID NOT ALLOCATSE SUFFICIENT TIME FOR A FACIAL SESSION..

Is one of the worst therapy or massage parlor. They get your to sign package with them . Every EACH visit they will pester you to sign more package with them. The moment you reject them, their attitude change and they give extremely black face and roll their eyes Infront of you. Is the worst and subsequent visit they won’t fail to ask you sign again or buy their products even during the massage session. It is so unprofessional and I can’t have a peace of mind while getting massage. Again when rejected during the session. They will start their game , anyhow massage and even start to use phone during my massage. Can you imagine my massage session was CONSTANTLY pause a few times because she was using her phone. Never ever sign from them, I left a few session with them. Tried calling them to set appointment, they refuse to pick up my call and REJECTED my calls . Never even sign or even trial their service. They will give you hell and at the end of the day , you will save yourself from unnecessary trouble