Adobe - 8 Temasek Boulevard (S)038988
3/5
★
based on 8 reviews
Contact Adobe
| Address : | Singapore 038988 |
| Phone : | 📞 + |
| Website : | https://www.adobe.com/sg/ |
| Categories : | |
| City : | Adobe |
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Sk editing Sk editing on Google
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Krishna bhosle on Google
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Hiren Shah on Google
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Aswin Mahendiran on Google
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John Eric on Google
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Sarah T on Google
★ ★ ★ ★ ★ Terrible. No one picks up. This is the headquarters in Singapore. Adobe is such a huge brand, but definitely don’t give customers any quality service. Paid extra for month to month plan, yet still have so much problem contacting them to cancel. Very disappointed.
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Steven L on Google
★ ★ ★ ★ ★ Wow, I just received an invoice to renew my Adobe Creative Cloud plan, and the fee was more than if I was a new customer trying to buy the exact same plan. I then contacted Adobe customer support who basically blocked me from buying it online. What gives, this is terrible...
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Anselm on Google
★ ★ ★ ★ ★ Very shady subscription process. Nowhere in the sign up process is a 50% cancellation fee (of the annual value) stated if you cancel before the end of the subscription plan.
With no links or mentions on the checkout page to let me know what I'm getting into, I needed customer service to send me the link to the LEGAL page to find out there was a cancellation policy on my purchase. It's already a stretch to expect your customers to read through your entire legal page to understand their subscription terms, but to bury the legal page and these terms deep within your website?
Please Adobe, there are better ways to gain your customer's trust and hard earned money.
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