Adroit Data Recovery Centre Pte Ltd - 19 Jalan Kilang Barat #05-04 Acetech Centre

Got to know ADRC via Fujitsu and was happy with their recovery services. Thank you

I checked. Forum describes this data recovery centre as a SCAM and FRAUD for cheating people of cancellation fees. DO NOT send your drive here.

This is VERY Disappointing. After reading so many reviews about this ADRC company and fake good reviews, I now come to realize I am part of this cancellation fee scam. I got scammed S$100 for a "priority" evaluation and was quoted nearly S$3000 for my data recovery quest. Google should not rank their website so high as they are undeserving.

I freaked out when my laptop dropped on the floor. The screen was smashed and my mind was blank. All my data was gone, and my lappy was not functioning at all. My friend told me to get data recovery, so I googled and got to ADRC. The staff was really friendly and clear in explaining what was involved. Though I decided to get a new laptop at last, at least my data was recovered thanks to ADRC. Hope my review will help anyone who is facing the same problem as me. ADRC really helps!! All the best to you :)

Hi everyone, This is a first hand experience from my experience with ADRC. I had visited this data recovery place at Science and wanted to speak to the engineer in charge. Apparently, he is the boss of ADRC, Felix. He looked at me from top to bottom and then asked his staff to speak to me and then just walked away. Talk about customer service! Since I am already at the centre, I submitted my hard disk to the staff. At that point, the staff was in a bad mood, as if I had owed her a life time debt. She just took my hard drive, and passed me a receipt. I did tell her I needed my drive to be urgently looked at. She just nodded her head. I went off and waited for the results. In the evening, I checked my e-mail. I was surprised to receive the evaluation results quite quickly. But to my horror, I was quoted nearly $3000 for my data recovery job! I was in utter shock! I called up the company the next day and requested to speak to Felix. The girl replied:" My boss is very busy with important jobs and is not free to speak to you!" What nonsense is this? I then requested to collect my drive back due to the ridiculous pricing! Guess What! I was told by the girl :" Can! Please pay us the cancellation fee of S$100.". Since when it became $100?? I thought I read it is $50?? .. She replied " Its priority evaluate for you as you asked for it!".. What can I say, I collected my drive and paid the S$100 bucks to the company.. You guys/girls judge whether is this scam or not.. To me.. It is an outright scam.

In April 2019, 5 days before I was due to travel I got the dreaded blue screen errors and my laptop froze. It is an Acer so I took it to their service centre. Their view was buy a new lap top or they recommended I go to ADRC Adriot Data Recovery Centre, as they said they would give 10% discount if they could recover data. So I went from one side of the city to the other, by bus in the pouring rain. Big mistake. I should have looked at their online reviews first. They demanded $65 just to look and that was the non urgent non refundable fee. I thought that’s ok. It’s urgent I am travelling. Then I got the quote. Minimum deposit to start work was $810 that would not be the final cost . Minimum fee was $300 depending on what they could recover. So I collected my lap TOP and since I didn’t like their quote the order was treated as cancelled and I had to pay $65 to get my lap TOP back. No one should use this group as their fee structure is stupidly high. I went to elsewhere for $400 & full recovery.