Award Music Studio - 46 E Coast Rd

The staff there were very rude! Incident 1: my student was there for studio booking, and before we entered the room, the timer was already set! Incident 2: my student was waiting outside on 14/3/19 at 6.20pm and there wasn’t anyone outside. We rang the bell many times! Then the same old lady whom I met previously, the only staff there apparently, came out from her studio teaching halfway at 6.30pm and her first comment was “ you are late. Quickly go in” incident3: on 15/3 I was there again for studio booking with another student the same old lady commented that no food and drinks. She said “ no food and drinks as u can see” . My students mother said it’s empty anyway and she further commented” u can throw it away since u said it’s empty!” How rude can she be. I told her “ There’s no need to be rude” and she insisted that she’s not rude etc. and there’s an old man beside Her further commented” there’s no need to comment “. What kind of service is award music studio providing to their customers I wonder. We are all paying an amount to practise in their exam studio and each time my students and I were there. We faced this rude old lady. No greetings from her. Just nasty comments. So disappointing for us each time we were there!