Beary Best! Hostel Kampong Glam - 64 Arab St

I moved from another hostel (which was very disappointing) in the same street to this one. The cube-beds are amazing, they give you the privacy and good comfort of the beds. 2 reading lights are installed in the cubes which were for me an additional pro. The rooftop terrace is a convenient area to chill. After all I would definitely recommend this hostel!

Not safety and not clean , if you have problem no contact , 1 star also too much

No staff onsite. They could not help us with an issue we had until it was too late.

A company that only wants to make money, they don't care about customer satisfaction, the cleanliness is terrible, the bathrooms are terrible, the terrace cleaning is terrible, the management is terrible, shame on your money,

near the turistic place city wiew nice but dont have reception and door locks not working very dirty place . they not respocibialty

I hate hostels that have a no shoes policy, but you can get by with crocs or shower shoes. I wish there was a bigger lobby area to sit and work, or a kitchen, but you basically get a pod, bathroom with private showers, and a large roof to go sit out on. Good price overall.

Paid £421 for 28 days. No clear sign about no refund in case of late cancellation. They tried to tell me cancellation fee was equivalent to how long i booked for. I checked out after four days, and only slept there two of those nights, due to it being unclean and having bed bugs. You could barely fit in one of the toilets and the other was constantly leaking from the bottom. Was left with around 10 huge bites. For two weeks i was asking about a refund, they were avoidant and only after two weeks did they ask me why I checked out and then told me I told them the problems too late? When they took their time getting back to me? I stayed 4 days out of 28, leaving because of the condition of the hostel, but getting zero refund or compensation. They made it my fault. I am now having to accept I will not be getting my £400 back. Unreliable and a scam for money. I posted the above in a review two weeks ago or so. I am updating this review to mention that this hostel is now telling me I am lying about everything. That there were no bed bugs and the pictures I took of my bites were from mosquitoes. As though they didn't have everybody in the room leave so that they could disinfect the room, and as though one of the staff helping with the disinfection didn't tell me it was because of bed bugs, proceeding to take one off one of the mattresses to show me. The extent they are going to to keep my money. Complete disregard for customer wellbeing.

If I could give this property no stars, I would! Please DO NOT BOOK this hostel. The cheap price is very misleading, this hostel is a “self check-in” hostel (we weren’t informed prior to booking) meaning you change your own sheets, no front desk to assist. The place is so dirty and smelly, rooms are so hot, and the other people in bunks have been staying there for a long time, clutter everywhere with big luggages, dirty bathrooms too. Me and my partner had to rest for awhile after a long trip and I couldn’t stop sneezing because of the dust. We had to transfer immediately, unbearable. Big waste of money!