Canon Singapore Pte Ltd

I bought a Canon Mf 244dw Laser Printer less than a month ago and on delivery the print quality was poor and the scan quality was also poor. The feeder did not feed documents well and therefore the scan copy document was not straight. Despite many calls, Canon has not provided a satisfactory solution.

Very bad experience bought a photo printer sometimes can work, most of the time cannot work. For last few years couldn't use the printer at all and have been going in and out of canon service centre for all sorts of problems. Catridge error message, no paper error message, power supply problem later wifi problem. In the end kept in the storeroom as it can't be used. All the printing supplies that we're free were wasted. Later when i saw other complaints and resolution by other customers. And decided to take action. This printer is definitely the worst in the world and bring massive inconvenience to customers and they even charge a repair fee. Canon printers simply unreliable, unuseable and unimaginable. Later I was told I should use the printer once a week if not it will spoil which they have never mentioned during the sale and an unpractical suggestion. I spent more time visiting canon service centre than actually using the printer. How to use? Also bought a laser printer before that prints everything crooked but sold it away with warranty. A massive disappointment. Will stay away from canon products to avoid disappointment.

So bad their service . I buy their camera at shoppinh mall and was informed have to collect the free gifts from Canon Shop directly . I check everything on their website . And take a taxi from jurong west to their town area shop . Then they told me that no stock . And told me the stock will arrive 2-3 hours on the same day . I cannt wait then I left . Then today I call them before I go to their shop and they wait me one hour waiting for them while they said they will ask the sales person call me 2-3 mins . I don’t know why it is so difficult for them to put a notice on the website saying no stock . Why they need so much tike to check . Terrible . I won’t buy any thing from canon

Just a corporate office with domestic and regional branches located in the building of Galaxies since 2017 with history of more than four decades since established in Singapore. Regional unit is located at the high level of fourteen (#14) while Domestic unit is situated at lower level of third (#3).

I've been using Canon SLR and now DSLR since the '90s when I was a commercial photographer. I'd visited their service centre those days, and the service staff had been very professional, friendly and helpful then. I'm not too sure about now since I do not have to visit them these days.

Very strong after-sales support service. Never forget that incident happened over 10 years ago when my IXUS camera failed, and despite the warranty was already over, Canon recognized it was due to manufacture defect and replaced a totally brand new up-to-date model for me FOC! The printer department also never fail to provide top notch services whenever i run into any problem. not the least to mention their excellent products...my canon printers simply keeps going and going....

Canon service staff are knowledgeable, polite and attentive. They always pay attention to their service levels. Waiting time is short, service was prompt during my last 3 visits. The new Galaxis showroom is bigger and more convenient access than the former Harbourfront place.

I was attended to by Mr Alan Teo, a service technician for my Canon printer. It was a prompt response to my online request for servicing. He was very knowledgeable, patient and helped to resolve my issues on the spot. He even helped to test the printer fully before he left to ensure it works well with the wifi and network. Canon is blessed to have such dedicated technician who are passionate about their job and at the same time deliver excellent customer service.