Changi Cove - 351 Cranwell Rd

Really nice Hotel. Friendly helpful staff. Great shuttle bus that takes u the best eatery l've been to. Definitely going back. Had a great time. ?

Not as great as the pictures show. Amenities & facilities were pretty worn-down. Room doesn’t have much to offer, was dusty, and the toilet was pretty nasty. Front office staff weren’t really pleasant either, and you could get way better breakfast at the nearby Changi Village Hawker Centre. ?

Nice and quiet. Room are okay for 1 to 2 night stay. Only issue is no swimming pool. You need to take shuttle bus or drive to civil service club to swim or do gym

Very unpleasant staycation experience. The employees at the reception are among the worst and unprofessional we have witnessed in any hotels. You can easily sense the unhappiness behind their masks and every time we wanted to ask something, the reception people would avoid looking at you, hoping that this will stop you from asking or something. Among the many factors why we do not recommend the hotel, the reception staff stands out the most as it sets a very negative first impression (and throughout the entire stay). Hotel atmosphere is good, surrounded by nature. Room amenities scream "cheap/economic!", even the toilet paper is one ply type. Breakfast is average, and staff attitude are so-so. We met a cleaning uncle and a luggage uncle and, the 2 elderly staff are probably the only friendly people in the hotel. Very disgraceful and shame on the employees; you should not be in this line if you can't even make an effort to smile and say a simple "hi"! Happy for the hotel management to contact me for more details, as will reserve more unpleasant comments to ourselves. Overall, highly not recommended unless you have no other choice!!

It's unsurprising to see during my most recent review submission on Booking.com, that the average review score to be 6/10. While the housekeeping & restaurant staff rocks, the front desk staff are dismal. They border with mindsets of bare minimalism & in being regimental. Alysa, in particular is caustic & throws her weight around with guests, which I noticed during my recent 2 stays. Such a personality is in no way suitable for the hospitality industry.

The greenery and quiet is awesome. If you wish to detox from the city, this is a good place. You can hear crickets. My daughter liked the doodle wall. I think the far walk to the hotel lobby is ok. If you are staycationing and have a car, it's a good place. You need a car to drive to eating places. The hotel cafe is passable. Cafe prices. The only drawback are the mosquitoes. Venture outside at your own risk. We always make a dash to the lobby and close our doors fast.

Clean and quiet environment. Ideal for a retreat or a short getaway from the hustle and bustle. Short walk to the boardwalk entrance at changi sailing club. A pity that the entrance nearest to the hotel to the boardwalk is still under maintenance otherwise would be more convenient. Frequent shuttle service makes it easier to go to other places for food and to explore.

Expected more green scenery but our room came with road side view and very far from lobby. The way to guest room was complicated. Maybe more on hotel for seminar cause many meeting rooms along the way and got easier access. Amenities is normal. However, they provide free breakfast from 7-10am.