DaNeng Kitchen Equipment Pte Ltd - 3 Kaki Bukit Industrial Terrace

2.9/5 β˜… based on 8 reviews

Contact DaNeng Kitchen Equipment Pte Ltd


Singapore 416091
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Jess Hu on Google

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What kind of customer service is this? Ridiculous replies, no wonder all those poor reviews!
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Philip C on Google

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Whatever you need, whether you need a single appliance or a complete kitchen unit, you will receive your desired product at a competitive price and high quality! As a full-service kitchen equipment provider, they supply wide range of products also includes sinks, food preparation areas, shelving units, salad bars, cooking ranges, working tables, chillers, grills, and freezers. Team of them is really experienced and helpful for what we want. I had one of the best experiences with this guys. The best part I liked is their 24x7 services.We will definitely use them again! Thanks! :)
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T W on Google

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Lousy product and their machine keep breaking down. Repair multiple times yet can’t solve the problem. Technician don’t even know how to repair the machine yet still charge you. Service is very bad! Buy at your own risk! Think twice before you buy! Plus, their boss also very rude!!
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Youu Too on Google

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Very lousy product quality and company. The owner of this company is very rude too. Feel bad for his staff and can't imagine how he treat all his staff who work under him.
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Tueb Erub on Google

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Provides wide variety of cooking machines and owner is really helpful in giving his expertise on placing the machine on the limited layout of the store to work efficiently.
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Jusuf Hendy Sanjaya on Google

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Terrible customer service. purchase not even 1 month then item doesn't work properly. contacted the sales person, but the person not even replied it. just keep quiet. before purchased the item, wow the person super super intensive to call and follow up. the sales person name is Vicky. very very bad experience with this company.
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Dill on Google

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Misleading sales, did not get grant due to misinformation by salelady. Also, installation was bad. After installation, all the mess created by the installer was not cleaned up. Box, packaging and all the hacked bits of wall all over the table and equipment was not bothered to be wiped. Had to rewash all the fork and spoons and equipment nearby. Dishwasher is not really great quality and the installer installed the chemical tubes opposite to what the labels mentioned. Luckily the dishwashing solution salesman we reached out to was nice enough to make the swap for us FOC.
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Meg J on Google

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We had a terrible experience with the owner of this company. First, he was very rude on the phone I emailed for a quotation. We overlooked that & went to look at the equipment keeping an open mind but were shocked at his racist remarks towards us. I feel bad for his staff working there as they are of the same ethnicity as me and I wonder how he must treat them. The warehouse is cluttered & mismanaged. We were made to wait for a long time despite having an appointment. There don't seem to be any fixed prices as what he tells you from his list are different from he quotes you. Also while booking the product, whether you're asked to pay 50% upfront (like all equipment manufacturers in Singapore) or 100% (what he asked us) depends upon race. It looks like we were not the only ones who faced problems with him based on the other reviews here. I'm so glad we did not purchase anything from him as others have mentioned his after sale service is terrible.

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