DirectWholesale - Jervois Rd

My 2nd time purchase with them. Excellence team and delivery was fast. Items came in perfect packaging and handle with care. Appreciate it alot and will purchase more from them again in the future. ???

It was so so bad to deal with them. Ordered the items but it took so long to arrive. Called them multiple times to only get a reply saying that they will deliver it the next day but nothing came. After multiple times of chasing after our orders, to get a reply that it will be delivered to us 1 week after which we are okay with. However, 2-3 days later another email came to ask us to swap for a higher priced item due to the delay of the product. We refused and ask for a refund since our items couldn’t be delivered to us. However, after this email has been sent, they revert back saying that it will be delivered to us on the date that they promised earlier. So were they trying to upsell us saying that the product is delayed but in the end it “definitely” could be delivered to us on the date they mentioned earlier. Even getting back our refund is so hard, we had to send so many chaser emails and it has been a week. Attitude of the employee is so poor, the email sent back does not even include any greetings nor sign off. Says so much about this company dealing with customer.

Quick and Fast Transaction and Delivery!! Within 1-2days!!

Has been ordering drinking water from them for two years. Relatedly good price and usually delivery within 2-3 working days. The helpline is very helpful and the delivery guy is very friendly.

When you come to the wholesale market, the most important thing is to buy good products at low prices. I think it was done here. Not many shops are open. Goods selection, quality and price are very competitive. Highly recommended!

DW staff is prompt in replies to our enquiry and request. very flexible and understood our request of payment mode too.

Fast response and prompt delivery but if their payment can be more flexible will definitely be more helpful. Thanks again for the fast delivery.

Very irresponsible, cheat you to buy another item said it 100% same as the 1 we order which he fail his promise to deliver on time. but after item arrive which we are not home to check, when we need use than we saw is not the same thing we order, we immediately inform him than he push away the responsible to us and say is we never check on spot. refuse to refund. Please consider if you want to buy from him, he will tell you everything he have, end up he don't and push you to buy another which is not same and you have no choice. we saw the bad reviews last time but just want to give a try, now really regret it after we buy. now we understand why so many people have bad review with them. good luck.