etch&bolts Pte. Ltd. - 135 Joo Seng Rd

Chill place with sleek furnitures, purchased a sofa set on impulse because we really like the fabric plus the purchase process was smooth and fuss-free. BONUS, we were greeted by their new & youngest staff Koco! Managed to play with her a little. Great experience so far, will recommend!

Very satisfied with etch&bolts! ❤️ Good quality, well-made, and looking pretty. Lucky to find a company where they can do big customisation on furnitures, from material selection (different types and colours of leathers, fabrics, stones, frames, etc.) to size. We all know how small the apartments can be in Singapore... and finally we found some furnitures that can fit in our space (especially the dining table). Our old mattress is in Singapore size but we purchased the bed frame to fit European size mattress. etch&bolts provided us with a solution... a customised foam (with zipper fitted sheet) to close the gap. Yay! And thank you, Justin from Sales team! He understood our style, listened to our requirements and needs, and even suggested some solutions to achieve what we're looking for. And also... a big shout out to Jacque from Delivery team (in-house). He is really polite, nice and helpful! He came to our place three times, and he always made sure all things were in order - even for some small things. Thank you.

Great ambiance, friendly and knowledgeable staffs. Initially my Mom and I were very confuse on customising furnitures but the experience turned out great with hayley going through the details with us. Down side is the lead time quite long, I guess the quality is worth the wait. Will be waiting for other upcoming promos to purchase sofa.

Good experience as we custom ordered 2 tables. The size was quite large so we were quite particular with the specs - Justin from etch & bolt was quite helpful with this. It all came out to our satisfaction. It helped that we were not in any rush for the tables though. Be prepared for it to take awhile for the final product to be delivered and adequate lead time is best.

From start of search for a new sofa to it finally arriving took a while However, its really worth it. we found the sofa that fit our family needs. Etch and Bolts customised sofa allowed us to mix and match. The quality of the materials is top notch as well. Service at the showroom is good and there's no pressure selling. just attentive service by Justin.

Got our furniture from etch&bolts and was pleased with the whole experience. Really love our customised sofa (they have tons of fabric options in their showroom) dining set, bed frame and coffee table! Really approachable and friendly staffs and even though our furniture got slightly delayed due to the recent pandemic, they were thoughtful enough to update and assist us throughout. UPDATE: A big thank you to etch&bolts for assisting to change our beloved sofa upholstery! Really love the fact that their sofa's upholstery can be changed so easily and we are in love with the sofa's new look. Thanks once again!

Super happy!! No regrets getting our dining table and coffee table set from here. We had alot of help from Justin. He was well equipped with knowledge and patiently explained the different types of stones, legs, fabric, measurements and guided us along the way! He attended to my concerns and accommodated to our schedules and requests. Thank you Justin! We love having our meals on our swanky ocean blue porcelain table that exudes a calming effect!

If I could give these guys 0 stars, I absolutely would. Please go ahead to buy at your own risk! Unfortunately we learnt the hard way but would strongly recommend you avoid this shop. They are a scam at best. We ordered $9k worth of custom made furniture: Marble table: we were not told that the table is not bolted to the table leg. It sits on top of suction cups which is a risk for children. Not practical. Dining table chairs: all chairs were made slanted. Took another 3 months to get them fixed. Since then all of the screws have come loose under the chairs. Custom made sofa: Feathers stated coming out of the sofa the minute the sofa arrived. We were told to “give it some time”. Since then more feathers come out of the sofa. Please do yourself a favor and avoid!!!!!!!