KNQ Associates - UB. One

We would like to thank our ID Stanley for being able to complete our renovations despite being given a short timeframe of only 2 weeks. This is indeed a pleasant surprise for us considering we had already sold our house and the Covid19 restrictions brought in its own challenges! This is the 3rd property for which we have engaged his service for full house renovation. Stanley has an amazing gift to transform a home from ordinary to outstanding! Stanley listened carefully to our needs, patiently gave us advice and accommodated our requests when we changed our plans. Really love the posh design that he proposed. Stanley had the whole workflow well-organised and was also very responsive, keeping us updated on the progress of renovations regularly. Thank you so much for making the whole renovation process stress-free for us! We would definitely continue to use his service in future and recommend him to my friends.

Quality of materials was poor. The hinges of all cabinet doors started breaking after 2 to 3 years. When we called Stanley to inform of thi, he tried to imply that it was due to wear & tear. After it happened to almost all of the dooers he finally admitted it was the poor quality of the hinges. I had to pay $400 to replace all the hinges. KNQ did not replace for the replacement. Very poor customer service,very sarcastic even when the fault was his. Do not go to them.