Lady Gynae - 339 Thomson Rd
3.9/5
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based on 8 reviews
Contact Lady Gynae
Address : | Singapore 307677 |
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Phone : | π +788 | ||||||||||||||
Postal code : | 05-04 | ||||||||||||||
Website : | http://www.hafcareclinic.com/ | ||||||||||||||
Opening hours : |
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City : | A Lady Gynae |
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gale lim on Google
β β β β β I am a discerning client as I am also working in healthcare. I have been a loyal patient of Dr Chin since she opened. Her two nurses Molly and Vig are always polite and attend to me with minimal waiting time. I get signed in, parameters taken almost right away. Sometimes there is a slight wait as there are other patients. After all, it is only understandable as she is popular with patients. Who wants to go to a clinic with NO patients there all the time?
Dr Chin always explains my diagnosis clearly, answering all my questions with clarity and is always quick to reassure me. I also got my surgery arranged with minimal fuss. She also helped me out with questions on the bill and paperwork.
The surgery- it was was delicately executed and I felt no pain at all. She was genuinely cautious and gentle. After all being a woman, I do want my sensitive areas treated with utmost care and respect. After the procedure, she made sure I was feeling ok before letting me go home.
When the histology returned, it was evident that a good and clean job was done. I am assured of her surgical skill.
I continue to be on follow-up with her for the past 3 years. Her staff always ensures I am reminded of my appointments and are quick to respond when I need to change my appointment.
Overall, I am genuinely happy with the service and highly recommend her.
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Jia ni Lim on Google
β β β β β Dr Chin is such a friendly and bubbly doctor. Would definitely recommend my friend to come over for check if they needed. Recommended to make appointment first before heading down will be great. Kindly do expect some waiting time.
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Karyna Politucha on Google
β β β β β Awful service. Trusted this doctor with my health to get actually awful attitude of her Nurses and medicine that caused me opposite from expected reactions. To me contacting them for help after reaction to medicine they donβt care. You may be dying in pain they wonβt care. Ignore you. Thatβs it what you get for 380$ for yeast infection unsuccessful treatment.
Added after response of the owner: I asked nurse very politely to schedule me appointment to see doctor. Till now waiting for response. Other than that if you already confirmed my diagnosis by test - why you still didnβt send me copy of results? Other than that I didnβt say diagnosis was wrong, since I came in and myself said what is the problem. My complain was that medicine was giving me burning and I wanted to see doctor to review if I need other pessaries. Anyway your medical advise was: Just wash external private area with warm water and drink plenty of fluids. When I actually asked to see doctor the earliest possible next day.
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Habibah MZ on Google
β β β β β Wait is long due to popularity of this doctor who very knowledgeable in her profession. Staffs very polite and cheerful. Everywhere there is queue to wait so no complaint on waiting hours if you want to see the best doctor in this clinic. Job well done for staffs. Regards Ms Habi.
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Isabella Mei on Google
β β β β β Waited over an hour after they initially advised a 15 to 20 min wait and never saw the doctor because I had to leave for another appointment. The receptionist didn't think this was problematic at all. They had clearly not managed their schedules appropriately as the waiting area was packed and they were even using the front desk area for blood draws which have never seen in any practice.
Lacking organization, service orientation, time management and overall the waiting area was cluttered and not well managed.
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Sandy Koh on Google
β β β β β Iβve been with Dr chin since my first born. 4years and counting. Sheβs caring, knowledgeable and professional.
She listened to my needs and answered all my questions with great patience. She helped me a lot through out the years, esp my mental health. She will check on me, give me advices and always cheer me up! Always left her clinic with a smile. Very thankful to have her as my gynae!
Waiting time is getting longer due to popularity! Back then I do not need to wait and etc, but when Iβm back with my 2nd pregnancy... wow! I am super willing to wait, because you only wait for a good doctor that can help you and take good care of you!
Oh, and not forgetting the nurses there! They were friendly and helpful. Nicest nurses Iβve ever met!
Anw, Excellent experience, ?highly recommend!
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Sonia M on Google
β β β β β Really horrible experience. Horrible customers service! Charging $139.10 for just a copy of my medical record for a hormonal test I did in 2019. I did not know a duplicate record or getting just a copy of the result costs almost the same price of the test! When probed further on which lab the result is from or if they can give me the lab number to verify the cost, they did not disclose and hung up the phone on me saying "this is the standard cost, thanks for your call. bye!" knowing that I am calling all the way from USA. Team of nurses are arrogant/ rude and not helpful. Pay attention to all the other comments on the nurses in the reviews. I am sure they will have some comeback for this comment. If anyone needs more information to this comment, I am happy to share more(screenshots and call logs).
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Che Che Tolentino on Google
β β β β β The entire experience with HAFCare Clinic has been very good. Very efficient, professional and customer-centric. Dr Crystal answered all of my questions. She understood all my queries, she thinks from a patient perspective. She knows that each customer/ each patient has her needs and she's well attuned to those. She doesn't impose, she does recommend and the patient is given all the information required so that the patient can make the decision. I was a first-timer so I had many questions and I'm glad that everything has been taken care of professionally and efficiently. Their customer service matches also my expectations as I'm also very busy with work. I would highly recommend this clinic. It lives up to the expectations about Singapore being one of the countries that offers high quality healthcare.
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