Maidcity Clementi - 432 Clementi Ave 3

Highly recommended maid agency with awesome services. Personalized services from staff Ms Atin from the selection of maid to handover of maid. I am at a peace of mind through out the process and am glad that I was assisted with professionalism and knowledgable staff like Ms Atin.

Meticulous and trained agency. Willing to lend extra mile for smooth helper- employer. There are times when the helper is a headache and the agency lend a hand. Recommended few of my friends. All gave good feedbacks. Thank u Atin

Need to read the contractual carefully. Never select The Helper on first attempt or trust the recommendation provided. Always request The Helper to share their work experience and do not interrupt as they will merely say “yes” all the time. Recommend not to use “replacement” helper as we found both have attitude issues. One of them cleaned the drawer utensils by placing all utensils on the kitchen floor and requested my mum to show her how to clean, while the other questioned back when we requested her to clean the floor. Generally, those that have experience in taking care of elderly, will not know how to clean the home. Used their service and their maids are very poorly trained. Need to constantly remind their Maid to work else the maid will spend their time in bedroom surfing on their mobile. Be careful on the 21 days contractual terms whereby the current employer is not responsible for the released maid after 21 days. Ensure The Maid levy is cancelled on the 21st day itself. As this agency will leverage on the current employer insurance policy and levy MOH payment even after 21 days. I have checked with other maid agencies and they said this agency practice is wrong. They did not stick to contractual terms. Always refer to the contract and dispute. Do not take their words, especially the staff that said they have no power as it is the company rules.