Parisilk Electronics & Computers Pte Ltd - #17B Parisilk Electronics & Computers Pte Ltd

great deals on electronics. good service.

Bought a phone charging cable some years back and when I tried it in the car wasn’t working, took it back and asked for a refund within 5 minutes, was told they do not do refunds, only exchanges. Saw the owner there who begrudgingly said he would return the money from his own pocket as if he’s doing me a major favour for refunding money for a faulty product. Have not been back since and have no intention of giving them my business.

Worse online buying experience ever! After ordering n paying, no delivery date is provided. I checked with them 5 days later, they told me in 4-9 working days, they will contact n arrange delivery. After 9 workings days, there is still no news. checked with them again when will the item be delivered?? They just say will call and arrange n not able to say when. After this, I told them to cancel the order. Then I have to go through the ordeal of getting back the refund. N that again took weeks to get back my refund.

Bought a dryer from Parisilk on Lazada. Waited 2+ weeks still no delivery and no contact, had to write in before I got a call from Parisilk to arrange for delivery more than 3 weeks after my order was placed. No apology given for the delay. Not only that, they’re also charging me $20 for disposal of our old dryer. There are other better electronics sellers on Lazada with free disposal, similar prices and much better ratings. Not making the same mistake of ordering from Parisilk again. Very very disappointing.

Do not buy from Parisilk on Lazada!!! Even if it is heavily discounted. They have the audacity to sell ceiling fan when there is no stock available and continue to maintain the posting on Lazada. I was made to wait 2 business day with package status remaining in "waiting for pickup". A quick check with CJSG courier indicate that they had made two attempt to pick up the package on Mon and Tue unsuccessfully. Only after multiple enquiry did Parisilk claim the stock will come in one week later. After finding out that the shop does carry the stock, I offered to do pick up myself and was told by the staff to come down to the shop and speak to the lady boss. The ceiling fan is right in front of me yet the lady boss refuse to allow me to pick up the item giving all sorts of Lazada excuse. Please... If you are not going to agree, do not make the customer travel down to your shop. It is obvious they are ready to shoo me away. In the end, went home with a verbal commitment it be delivered by Friday. The entire experience had absolutely dented my past good impression of Parisilk. I decided to cancel my Lazada order and pay more from another more reputable seller. I cannot imagine what else would happen if I wait for the delivery and installation. Stay away from their online shop. A complaint had been lodged with Lazada

Worst online purchase ever. My purchase of an LG washing machine on Saturday through Lazada Birthday sale has been stranded on the Lazada platform without anyone updating the status of the order. When I finally saw an update on Lazada saying the item is packed, I called their online purchase hotline stated on Parisilk website n the lady said its not updated by them, claiming Lazada updated the status themselves. She gave a standard cut n paste reply that they will process between 2-7working days and will call me for delivery, refusing to firm up when and who else exactly can give me any answer. Very frustrating for the customer, left waiting without useful answers. I had no choice but to call their Holland Village outlet. To my biggest shock, the man who answered the call claimed that they are from retail department while the Lazada sales is another department and they are unrelated to each other, hence there is nothing much he can do. He claims he will try to pass my message but till end of today, I gave not received any calls or updates from anybody at either departments. Buy at your own risk for a frustrating experience. Worst online retailer ever. To save yourself from being left on the lurch, DO NOT EVER BUY FROM PARISILK ON ONLINE PLATFORMS!

Should have read the review before purchased an item on lazada. After chatting with them, they claimed they have the stocks, after item paid , no follow up after 3weeks of purchased. Just for everyone to know, they just want to secure yr purchase first and.later will tell u, they dont have the stocks actually! And ask you if you are willing to wait!!, very uncalled for! Its a scam, pls do not trust or buy anything from them!!

Extremely horrible service and pricing. Anyhow pull out extra charges that were not displayed on their website or even conveyed in the first place. Keep making excuses. They even quoted different prices on separate occasions to different family members for the SAME product. Can't even ask for refund cos they only refund in their store credits. If you don't want to get frustrated please DO NOT buy from them.