Property Facility Services - 430 Lorong 6 Toa Payoh #10-01 OrangeTee Building
1.7/5
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based on 8 reviews
Contact Property Facility Services
Address : | Singapore 319402 |
Phone : | π + |
Website : | http://www.pfspl.com.sg/ |
Categories : | |
City : | Property Facility Services |
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richard tan on Google
β β β β β Our condo engaged PFS for 3 years and recently changed to another due to many complaints by residents...poor or no response to problems at condo on parking, water leakage, poor cleaning, poor garden maintenance, missing payments and poor conduct at general meetings, etc. So far new managing agent is superior in all aspects....like to hear from others too
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Charmaine Soh on Google
β β β β β This agent company is a joke. The officers in charge are never responding and even when they promise to help you do something they never deliver. I am not sure why they have the word Service in their company name because obviously it is never a priority for them...
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LL TOH on Google
β β β β β TOTALLY HOPELESS. The worst do nothing MA. Only sit inside office and not do checking of the estate. Do not answer to emails and totally irresponsible. Bad service. Invoice not sent promptly and charge late payment interest. Lousy director and lousy staff. Very unprofessional, bias and rude. Lack of integrity. If I can no star should be my choice which this post cannot be submitted.
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Alwin Fullerton on Google
β β β β β Very poor customer service and horrible attitude. talk to them nicely but the reply is rude as hell. I do not understand why their standards are so low for a service provider company. tell them anything, it is always the job of the resident to go find out what the problem is. they do not provide solutions, I do not know why I am even paying them to maintain my place. any condos thinking of getting them, please think twice.
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L Ng on Google
β β β β β Used to stay at a property managed by PFS. House rules were not enforced, resulting in free for all in the development. Assigned property manager does not respond to emails and even the staffs at the main office who does the finance do not reply to emails. Getting refunds take months. One of the worst out there.
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Maggie Tan on Google
β β β β β We have used this company to manage our estate. They charged much higher than other better Managed Agent (only knew when we started to enquire) but the service was really bad. They have changed a number of off site officers, all of the officers cannot make it. It took 2 years but our estates' outstanding issues still cannot be resolved. The off-site officers' managers who were also the group chat never bother to respond to message despite that the officers did not reply.
I am sharing this review so I hope there will be no more victim from this company. And be aware of hiring the people who worked in this company before, need to get more background check on their reputation of services.
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Roy Chan on Google
β β β β β Poor agent services and update. Being the owner of one of the units, despite numerous attempts to get updates, there were no communications from the agent and she don't even respond to questions. The development is so poorly managed too, especially the non-existence of horticulture. Extremely frustrating to deal with this MCST company.
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Yuey Tan on Google
β β β β β Have had a years long experience with PFS. It has been atrocious. Itβs a pity I need to leave one star because if it was up to me, Iβd give them a ZERO. In my opinion, they hand off problems to one another without the ethos to want to solve or want to do a good job. And this isnβt just amongst managers. The culture from my perspective is set from the top down. I donβt believe they want to innovate or modernise. (Seen their website?!) Our condo recently got rid of them. Best day ever!!!!
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