SafeBoxMart.com - 60 Albert St

professional service! recommended safe box seller!

Excellent service... we had a detailed walkthrough of safeboxes

Very good support. Customer service very knowledgeable. Online purchase quite easy. Delivery is also very fast!

Excellent service! Great explanation over the phone! Safe was delivered within 2 days. Love it. Highly recommended!

I received their call 15 mins after I ordered, and my safe was delivered on the 2nd day. Excellent service! I would not hesitate to recommend your guys to whoever wants to buy a safe box! thumb up!

Terrible customer service and misleading product descriptions on website regarding FREE DELIVERY. It is not free if they have to go up any stairs and they only inform you about it after you’ve paid. Beware of additional costs... Immediately after I ordered & paid, a sales guy called to tell me there were additional costs. When I said there was no mention of such costs in the product description (see photo attached) he kept arguing it was there on the right. I then emailed the attached screen shot showing there was no mention of additional delivery costs on the right and this was misleading. Safeboxsmart emailed back saying they now realize it was because I ordered from my phone and the delivery terms is not visable next to the product description. Very rude and argumentative & kept telling me I was wrong until I sent them the screen shot. This is not how you treat customers...I hope they go back to some customer service 101 and start listening and being nice to their customers. I have no problem paying costs but all terms and conditions should be very clear and displayed on EVERY part of the website that says FREE DELIVERY (if it is in fact not actually free delivery...). I’ve updated this review to attach the photo as the owners response below is still trying to blame the customer? So sad... plenty of companies out there that don’t treat customers like this.

safeboxmart is very helpful in recommending me the right safe box. able to accommodate with my last minute change. thank you again and truly great service!

Excellent full-service safe buying experience. I've purchased 3 safes from SafeBoxMart (2 x Nikawa and 1 x SentrySafe). The complete customer experience was excellent: 1. Information-rich purchasing experience Excellent website information and broad product selection. In particular, the Safe Selector page is really useful because I was able to compare size, interior dimensions, and access technology across the ENTIRE range of their safes. I wish more shopping sites did this. 2. Good prices I hunted around, and the prices at SBM were solid. 3. Fast delivery All 3 times I ordered (over the course of 3 years), delivery was very quick, within a few days. 4. Excellent installation service The workman who delivered and bolted down my safe had clear experience installing safes, and the correct tools to handle steel, concrete, etc. Very good experience. The installation service is very important, because a safe is pretty useless unless it is securely installed. And the tools to do it properly are not found in most houses. I would highly recommend SBM. Five stars.