Serenity Casket - 89 Geylang Bahru

4.9/5 โ˜… based on 8 reviews

Contact Serenity Casket

Address :

Singapore 339697

Phone : ๐Ÿ“ž +9889
Website : http://www.serenitycasket.com.sg/
Categories :
City : Serenity Casket

Singapore 339697
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Ng Pamela on Google

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Hi Eugene. We have engaged Serenity Casket twice for they are professional, integrity, prompt response, attentive towards our needs and to our guests in such a time like this, the set up of the wake makes the whole ambience serene. We received a feedback from one of our guest that the backdrop of the wake was beautifully set up. My family and I would like to thank all the service staff for being very helpful, smiley and honest. Keep the good work!โญ๏ธ??????????
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Sharon Low on Google

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We have engaged Serenity for the funeral arrangement for my sister. They have definitely exceeded my expectation with the high level of committment, dedication and professionalism from each and every members in the team. We are very pleased with the service and would highly recommend to anyone who needs it! To the Serenity team, thanks for your support to tie us through the tough time. Kudos to the team!
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Dennis Koh on Google

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Dear All Crews of Serenity, Thank you for your excellent service and support for my family during my father-in-lawโ€™s demise. Appreciate your prompt response and dedication from the hospital to the crematorium. Your zeal to enhance your service was marked by the up to date amenities and physical setup you extended to the family. We appreciate the hassle-free administrative advice at dawn, online submission of photos for montage, and worship songs for the wake and funeral. The watchman is of tremendous help to the family and allows each family to rest well. We are delighted and thankful to our gracious God for your service and support in our grief. May God bless the team and the works of your hands. I trust that your ministry will bless many families. Take care and stay safe.
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K Cheong on Google

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Serenity provided top notch services and products that are above the market norm during the recent demise of our father. Elson and team are fantastic people to work with. Elson is super responsive, responsible, and understanding. He and his team worked tirelessly to ensure that every details of the wake and funeral are taken care of so that we have time to grieve. The embalming is also professionally done and many of our relatives and friends commented that our dad looked so natural. The wake setup is beautiful and elegant. You can almost feel that they are in this business not just for the money but they really have a heart to serve others. They are also very transparent with their pricing which is very competitive. No hidden cost and they are upfront with what's included and what's not. Overall, it was a smooth and seamless process. I so glad that we engaged Serenity to provide a dignified send off for our dad.
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Vincent Ang on Google

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Losing a loved parent recently is both traumatic and emotional. To have a company like Serenity Casket take care of the numerous processes of organizing a proper bereavement, such as the wake, funeral and cremation certainly helped me and my family grieve properly without the additional stress of organizing everything ourselves. The empathy, understanding and professionalism shown by the owner and staff of Serenity Casket was exceptional. I was discussing our needs with the funeral director within an hour, despite my dad's passing in the early hours of the morning. Everything was conducted quickly and efficiently, and the wake location, flowers and supplies were ready within hours. Serenity Casket attended to our every question, need and request with courteous empathy, and smoothed the entire wake, funeral and cremation process for us. We are grateful for their high quality service and their help in making our personal bereavement more bearable. Thank you Serenity Casket. Our sincere thanks and appreciation to your team. If I can give you a 6 Star Review, I would!
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Ray Ng on Google

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Hi Elson I felt the need to tell you this. We really appreciate the support you've given us during our difficult moment. The level of service rendered is exceptional. The professionalism of your staffs is commendable. They are sensitive and focused even to the smallest of details. We received many compliments regarding the staging of the wake. And we totally agreed. It is the most beautiful setup we've seen. We would like to affirm you that the works you're doing is not just a business, it is a ministry that offers peace and comfort which we have been blessed to be one of the recipients. We wish you success in everything that you touched. Keep going, bro. Bless you and your loved ones always. *Note: Don't forget to send me the bill.* ?
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Joy S on Google

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Heartfelt thanks to Brian, Elston and the Serenity Team for helping to arrange such a graceful, elegant and respectful wake for papa. Brian and his team was very thoughtful and considerate from the onset, guiding us through the whole process of the wake during this difficult time of bereavement. At each step of the way, they took effort to take care of the details like the background for papa's portrait photo, water after the funeral etc that added a heartfelt touch to the whole journey. Another thing my family was very impressed with is the way that Brian and his team communicates. They were responsive and empathetic throughout the whole journey, assisting us in whatever we required. The guests at the wake were also very impressed by the service that Serenity provided. Many thanks to Serenity Team in assisting with papa's send off, well done!
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Dennis ES Tan on Google

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We write to thank Elson and his team for being so patient with us, caring for all the details of our recent bereavement for Mother. From the time the call was made to Serenity an hour after her passing to the scattering of the ashes at Garden of Peace, all matters were taken care of. It was very comforting to feel cared for. Their presentation was also simply amazing with so many compliments given to us by relatives and friends on how beautiful and peaceful the entire setup was. The memorial setup, the TV screen, even the lit tables and cross and the detailed way that even the visitor tables were arranged - Elson left nothing to chance and all details were addressed, even the tissue boxes and hand sanitizers.. Could not have asked for any other company to do this. Highly recommended.

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