SGH Rehabilitation Centre - OCH Level 4

Staff at the registration counter can improve their courtesy. Was blamed that I'm not looking at my number cos we were talking when it wasn't even our number that was called. You don't have to accuse someone. If their number is missed that's on them.

It was not easy to find; guess as time goes on, more will be aware. The toilet/restroom to patient ratio seem inadequate. But the physio Wu Cheng Hung is not bad despite looking quite young. Very patience and tried to explain the details of my condition and exercise that I am to do.

The SGH rehabilitation centre is relatively new to us all. From the link bridge connecting SGH to the newly built SingHealth Tower where the rehabilitation centre is located at, it has been ingeniously furnished with benches and a long row of ceiling fans for patients who need to take a break before continuing their journey. And we quite enjoyed the view while crossing the bridge which was overlooking the Outram community hospital. My physiotherapist, a Dr Chong who has been assigned to myself, is experienced in customising a series of strengthening exercises for my knee caps. The staff are also trying their best to be helpful at all the counters and have been observed to be trying their best to do their work. There’s a staff assigned to help patients with self-registration at the kiosks although the scanners for IC don’t seemed to be as sensitive and we ended up having to key in our IC numbers manually. Cashier on duty whose an Indian matronly lady is very nice, helpful and polite when we requested for a print out of invoice. The Center is also very spacious and huge with many rooms and it certainly take us quite a while to walk to the consultation rooms when it’s our turn to see our physiotherapists. The cleaner had also been observed to be sanitizing the area frequently.