Shun Feng Kitchen - 145 Kitchener Rd

Oredered through Grab app but never started cooking. Not good fit for online business.

One of the slowest restaurant interms of clearing orders. Extremely poor!!

Horrible experience with their delivery thru Grabfood. Placed order at 7.45pm, estimated delivery indicated was 9.10pm. Was a bit longer than expected. Unable to cancel hence decided to wait patiently. At 9pm, the app still shown order is confirmed, you're in the queue. We were puzzled. Decided to call the restaurant to ask for the status - 1 lady picked up and said all delivery were sent out! Was worried it was the app issue, called grab but couldn't get thru. Decided to call the restaurant again to confirm that our order was really sent out - Another lady picked up and after repeating our order she said they are in the midst of preparing!! Cant cancel our order! I was like.....!!!! Contacted grab and finally managed to get thru them after 30 mins and order was finally cancelled!! Waited almost 2 hours for a dinner that never came!!

Foods are very affordable. What I like most is they have so many vegetarian options and foods served are boiling hot. Servings are generous too. My non vegetarian family is also happy with the food here. They also provide tissue paper. Service is good and humble. Foods are also served relatively fast, 10-15 mins waiting time.

I used to have a horrible time in my life and I was almost eating non-food stuffs. Those days were gone but has always been a treasurable memory. Of course it’s hard to replicate the same experience by any means, until I tried this restaurant. Their dishes taste exactly like what I ate in those terrible days. Thanks Shun Feng Kitchen.

Worst restaurant for food delivery. Waited for more than 2 hours end up didn't prepare my food at all. Keep lying when I call the restaurant saying they already prepare the food and delivered. There is a man and a woman who take turn to answer the calls. But keep giving different excuses. 如果不会做生意就不要做。

Super slow delivery. Placed my order at 1.10am and waited for an order but grab status is showing that the kitchen is preparing the order. So I decided to call the restaurant, a lady who answered the phone say if there is bbq item, it will took longer to prepare. And tell me that they will be delivering soon. But seriously 1 hour to prepare??? Ended up waited for another half an hour and decided to call the restaurant again. Now she is giving different excuses. Saying their side having big rain. And saying the food is preparing to delivery now. But all lies. After hanging up the phone and waited a nearly 2 hours. The status is still preparing! FYI they are closing at 3am. If they can't handle the order then might as well just cancel from their side. Waited for 2 hours and the food is still not here. And it's already nearly 3am and all of us is going to sleep soon. PLEASE DON'T ORDER FROM THIS RESTAURANT.

Horrible wait times. Delivery took longer than expected and the workers there were very rude. Sea cucumber mushroom veg only had barely 3 pieces of sea cucumber... Sharks fin soup was more like starch and egg soup…Not worth the wait at all, can definitely pass.