Thai I'm - New Upper Changi Rd

I have been a regular and waiting time is definitely longer since there's limited people working, at night the son was there to help but it was never a problem. However today I made the order and was asked to wait which I did but instead of processing my order aunty went and process other orders that came after me. Her reason was because my order needs more time but I was observing and that she didn't even prepare my food instead the order that came after me. She didn't even feel apologetic and gave me a rotten mango this time for the mango sticky rice.

Ordered for take away. 1. Deep fried pork 2. Fried kangkong 3. Tomyum seafood 4. Chestnut chicken 5. Papaya salad Ordered their food to satisfied my craving for Thai food since can't travel due to lock down. Initially really worried the taste but after tried really not bad. Especially for the fried kangkong and chestnut chicken, the ingredients and sauce used to cook is well enough and hence taste good. Good to try. Tomyum soup is average. Only thing is felt the portion a bit small.

I wonder how this place managed to get good ratings??? I ordered the following; 1)Pepper & Garlic rice - did not have a strong flavours that were traditionally Thai but instead sweet and filled with fatty slices of pork. The best thing on it was the fried egg. 2) Phad Thai was was plain 3) Tom Yum soup that lack spice 4) Thai Prawn cake - it was more like paste and on top of it all, it was mostly flour and pork fats when I took my first bite. It is the worst one of have even had. 5) Pandan Chicken - it was over cooked and mostly burned. See the picture yourself. I will never recommend this place and if it was necessary to indicate a single star, it would have gotten rotten tomatoes! Yuck! I throw away everything midway through my dinner and cooked instant noodles instead and that only cost $2!

Understand the longer waiting time during peak hour, due to their business model with a few delivery platforms. However, the owners especially the young one didn't seem to be appreciative of what they have, and could be rude most of the times, just like one owed them lots of money, the kind of attitude!

Young chap taking the orders is very, very hostile. Charges 30 cents for takeaway but when asked for extra chopstick, the lady told me that I have to pay for extra cutlery. Food quality: Average at best

i rated 5 ? 2 years ago, used to be good and now the guy taking order have some kind of attitude.. maybe because i only had one $6.30 take away order.. wasted his time.. lol

Tom kha gai is good. But plain rice+fried egg is Thai fried rice? It does not match the photo and costs $6! Really unreasonable.

We ordered 2 pineapple rice, 2 tom yum fried rice and a mango salad. Only the mango salad was worth mentioning as the mango was fresh and it had a balanced sweet and spicy taste. The pineapple rice was disappointing, just tasted like normal fried rice that's yellow. The tom yum fried rice was neither tom yum tasting nor spicy. Really felt like no effort was put in the cooking. The portions were rather small for the price we paid. The young man taking the order was rude making the experience of eating there really bad. Won't be going back there again.