Theresa Beauty - Facial Treatment | Prenatal Massage | Post natal Massage | Weight Loss | Tui Na - Toa Payoh

I did my facial at the Toa Payoh branch with SK. I did see reviews about hard selling but I thought SK was pretty polite about it and was okay when I refused some of her offers. She was also very informative about the facials and brought me through each step as she did them. All in all it was a pleasant experience.

The service was by Eileen and SK. Very professional and worth the cost. They were attentive to my request and was very pleasant to interact with them for their service. Will definitely come back here for more massage. And recommend to other friends and family as well. No hard selling of massage package. Very friendly staff.

Went for my first pre natal massage at TPY outlet and was assigned Sally. After my 60 mins massage, I’ve decided to sign a package with them and Yvonne assisted me. Very professional team!

Went there for their prenatal massage. The toilet was dirty and smelly, the slippers they asked me to change into was too small and uncomfortable, I felt I might trip wearing them and climbing up the stairs. The corridors and the massage rooms were dingy and smelly. The towels and robe they provided were really old. They felt very harsh against my skin. They didn't feel very clean either. There was no ambience whatsoever, all I could hear during the massage was of the staff chatting in the nearby rooms. The room temperature was too hot, the aircon didn't work at all even though the massage therapist put it at 16 on my request. I was sweating through the massage. The massage oil used wasn't that great either, was very greasy. The therapist wasn't very experienced, she was just poking me with fingertips, it was painful. After all this, the receptionist tried to hard sell me a package for postnatal massage. Not only that, she insisted I post a review with 5 stars right in front of her, and even tried to pull the phone away from my hand to see what I was posting. Would definitely not visit again, and would not recommend to anyone.

Had my foot reflexology session with Huang Lei today. She is knowledgeable and skillful. My legs feel light and relaxed after the session.

I have been to so many facial clinics but after going to Theresa Beauty, I was really disappointed. 1. When I reached the place, the sales associate - with short hair, eye-glasses and bangs immediately consulted me and insisted to purchase their packages. During the 10 -15 minutes of consultation, I got annoyed because I was yet to try the acne facial but she was already selling to me. Thankfully, I refused. 2. I had to wait for the facial room to be prepared. What a service. 3. The facial room was so cold as the aircon was directly facing me. I had to tell her off twice before she finally adjusted the right temperature. 3. The staff did not place any cloth on my eyes so during extraction, it was so bright! 4. The staff was not gentle with her hands! I told her to be gentle because she was flipping my head left-right during extraction so roughly. 5. She did not properly put my hair back. When she was using the facial tool/roller, I could feel my hair on my face. She did not even bother fixing it first. 6. Unprofessional during payment method. She kept insisting to use 3-month installment payment mode but she was unsure how it will be operated. Overall, I'm so disappointed. I know the company has many good reviews which is why I expected the good service but this was disappointing. If I were you, find some other place for a facial. Poor service. Don't waste your time.

I bought a fave voucher and tried their facial service. Love the relaxing ambience of the shop. I am attended by SK manager who is friendly. My facial therapist is Connie, who is very skillful and professional in her work. No hard selling at all which makes me feel so comfortable and no stress. In the end, I signed up a package because I feel their sincerity and love Connie’s skills. Thank you and keep up the good work!

Saw their advert on Instagram and decided to give their prenatal massage a try as I’m suffering with back aches and some water retentions It was a very comforting 90mins session and all my muscle tensions are relaxed after the massage. Kudos to my therapist Sally at Toa Payoh outlet. No hard selling too, the therapist just mentioned about the prices and packages casually and let me have time to consider. Will definitely be back for more sessions before I pop!