Toyo Aircon - 2021 Bukit Batok Industrial Park A

3.7/5 โ˜… based on 8 reviews

Contact Toyo Aircon

Address :

Singapore 659526

Phone : ๐Ÿ“ž +899788
Postal code : 01-226
Website : http://www.toyoaircon.sg/j-application.php
Categories :
City : Toyo Aircon

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Toh Zheng Wei on Google

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Tae F on Google

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Yan Jiangyan on Google

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Jane Chow on Google

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Hiroko Safar Alinia on Google

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I am inclined not to giving even one star. Absolutely not recommended. They call you in the middle of the day when you are busy at work to say "We happen to be working close to your condo today. Can we come by today for the quarterly maintenance?" and call you and ask you if they could come for the same reason at 2pm when an appointment is already made at 5:30pm. Moreover, only after you made an appointment at 5:30, they send you a text saying they'd arrive between 5:30 and 6:00. Now, they don't appear past 6, no call nor update, and only after I call the CS, they call me back and say ETA is 6:45 due to a traffic jam. Was it not predictable, did they not have my number to reach? Just because my landlord specifically requested to use Toyo aircon I made the annual contract but I have no idea why he was keen on them. ใ‚ชใ‚นใ‚นใƒกใ—ใพใ›ใ‚“ใ€‚ใ‚ณใƒณใƒ‰ใฎๅคงๅฎถใ•ใ‚“ใฎใƒชใ‚ฏใ‚จใ‚นใƒˆใงใ“ใกใ‚‰ใจๅนด้–“ใƒกใƒณใƒ†ๅฅ‘็ด„ใ‚’็ตใณใพใ—ใŸใŒใ€ๆ›ดๆ–ฐใ—ใŸใใชใ„ใงใ™ใ€‚ใ€ŒใŸใพใŸใพ่ฟ‘ใใงไป•ไบ‹ใชใฎใงๅฎšๆœŸใƒกใƒณใƒ†ใซ่กŒใฃใฆใ‚‚ใ„ใ„ใงใ™ใ‹ใ€ใจใ“ใกใ‚‰ใŒไป•ไบ‹ไธญใซๆ€ฅใซ้›ป่ฉฑใ‚’ใ—ใฆใใŸใฎใซใ‚‚ๅ‘†ใ‚Œใพใ—ใŸใŒใ€ไปŠๆ—ฅใชใ‚“ใ‹๏ผ•ๆ™‚ๅŠใงใ‚ขใƒใ‚’ๅ–ใฃใฆใ‚ใฃใŸใฎใซใ€ๅˆๅ‰11ๆ™‚้ ƒใพใŸไป•ไบ‹ไธญใซ้›ป่ฉฑใ—ใฆใใฆใ€ใŸใพใŸใพ่ฟ‘ใใซใ„ใ‚‹ใฎใงๅˆๅพŒ๏ผ’ๆ™‚ใซ่กŒใฃใฆใ‚‚ใ„ใ„ใ‹ใ€ใจ่จ€ใ‚ใ‚Œใพใ—ใŸใ€‚ๅ‹คๅ‹™ไธญใชใฎใงๆ–ญใ‚‹ใจใ€ไปŠๅบฆใฏ๏ผ–ๆ™‚้ŽใŽใฆใ‚‚ๆฅใพใ›ใ‚“ใ€‚๏ผ•ๆ™‚ๅŠใ‚ขใƒใ‚’ๆฑบใ‚ใŸใ‚ใจใงใ€Œ๏ผ•ๆ™‚ๅŠใ‹ใ‚‰๏ผ–ๆ™‚ใฎ้–“ใซๅˆฐ็€ใ—ใพใ™ใ€ใจๅน…ใ‚’ๆŒใŸใ›ใŸไบˆ็ด„็ขบ่ชSMSใŒๆฅใ‚‹ใฎใงใ™ใŒใ€ใใฎๅน…ใ‚’ๆŒใŸใ›ใŸๆ™‚้–“ใซใ‚‚้…ใ‚Œใ€ไฝ•ใฎ้€ฃ็ตกใ‚‚ใชใใ€ใ“ใกใ‚‰ใ‹ใ‚‰้€ฃ็ตกใ—ใŸใ‚‰ๆŠ˜ใ‚Š่ฟ”ใ—ใงใ€Œๆธ‹ๆปžใฎ็‚บ๏ผ–ๆ™‚45ๅˆ†ใซใชใ‚Šใพใ™ใ€ใจ่จ€ใ„ใพใ™ใ€‚
I am inclined not to giving even one star.Absolutely not recommended.They call you in the middle of the day when you are busy at work to say "We happen to be working close to your condo today.Can we come by today for the quarterly maintenance? "and call you and ask you if they could come for the same reason at 2pm when an appointment is already made at 5:30 pm. Moreover, only after you made an appointment at 5:30, they send you a text saying they'd arrive between 5:30 and 6: 00.Now, they don't appear past 6, no call nor update, and only after I call the CS, they call me back and say ETA is 6:45 due to a traffic jam.Was it not predictable, did they not have my number to reach? Just because my landlord specifically requested to use Toyo aircon I made the annual contract but I have no idea why he was keen on them. I do not recommend it. At the request of the owner of the condo, I signed an annual maintenance contract with me, but I do not want to renew. "I happened to be close to work so I should go to the regular maintenance." I was afraid that I suddenly called during work, but I was taking an appointment at 5:30 today I came back to work at around 11am, and I happened to be nearby so I should go to 2:00 pm. " If you refuse because you are on duty, you will not come after 6 o'clock. After deciding on the appointment at 5:30, the reservation confirmation SMS with the width will come, "I will arrive between 5:30 and 6 o'clock", but it is too late for the time to have the width, and no contact No, if you contact us from here, we will return and say, "It will be 6:45 due to traffic."
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E OS on Google

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ๆ—ฅๆœฌ่ชžใ ใ‹ใ‚‰ใจ่จ€ใฃใฆใ€ๆ—ฅๆœฌใฎใ‚ตใƒผใƒ“ใ‚นใ‚’ๆœŸๅพ…ใ—ใชใ„ๆ–นใŒใ„ใ„ใงใ™ใ€‚ ๆ—ฅๆœฌใฎใƒ•ใƒชใƒผใƒžใ‚ฌใ‚ธใƒณใซ่ผ‰ใฃใฆใ‚‹ใ—ใ€้–“้•ใ„็„กใ„ใ‹ใจๆ€ใฃใŸใ‘ใฉใ€ไปŠใพใงใฎใƒญใƒผใ‚ซใƒซใฎๆฅญ่€…ใ•ใ‚“ใฎๆ–นใŒๆ–ญ็„ถใ‚ˆใ‹ใฃใŸใ€‚ ๆŽƒ้™คใฏใŸใ—ใ‹ใซๅ‰ใ‚ˆใ‚Šไธๅฏงใง็ดฐใ‹ใ„ใ‘ใฉใ€ๅฏพๅฟœใ—ใฆใใ‚ŒใŸไบบใŒใจใซใ‹ใ้…ทใ„ใ€‚ ๆŒจๆ‹ถใ—ใฆใ‚‚่ฟ”ไบ‹ใชใ—ใ€ใ‚ดใƒŸใŒๅบŠใ‚„็ฒพๅฏ†ๆฉŸๅ™จใซ้™ใ‚Šใ‹ใ‹ใฃใฆใ‚‚ใŠๆง‹ใ„ใชใ—ใ€‚ ็งใŒๆ…Œใฆใฆใ‚ซใƒใƒผใ‚’ๆŽขใ—ใŸใ‚Šใ€ๆŽƒ้™คใ‚’ใ—ใฆใฆใ‚‚ๅนณๆฐ—ใง็งใฎไธŠใซใ‚ดใƒŸใ‚’่ฝใจใ—็ถšใ‘ใ‚‹ใ€‚ ้ฌผ็•œโ€ฆ ใ‚ฏใƒฌใƒผใƒ ใ‚’่จ€ใฃใŸใ‚‰ใ€ŒๆŽƒ้™คๆฉŸใงๅธใฃใŸใ‹ใ‚‰ใ„ใ„ใ ใ‚๏ผŸใจใฆใ‚‚ๆฑšใ‚Œใฆใ„ใŸใ‹ใ‚‰ใ—ใ‚‡ใ†ใŒใชใ„ใ€‚ใ€ใจ่จ€ใ‚ใ‚ŒใŸใ‘ใฉใ€ใใ“ใ˜ใ‚ƒใชใ„๏ผ ใ‚ดใƒŸใŒ่ฝใกใ‚‹ใชใ‚‰ใ€ไธ€ๅฃฐใ‹ใ‘ใ‚‹ในใใ˜ใ‚ƒใชใ„ใฎใ‹๏ผŸ ๅ‰ใฎๆฅญ่€…ใ•ใ‚“ใฏใ€ใ‚ทใƒฃใƒฏใƒผใ‚’ไฝฟใ†ใจใใงใ•ใˆๅฃฐใ‚’ใ‹ใ‘ใฆใใ‚ŒใŸใฎใซใ€‚ ็ด„ๆŸใฎๆ™‚้–“ใฎ15ๅˆ†ใ‚‚ๅ‰ใซๅฎถใซๆฅใŸใŒใ€ไบ‹ๅ‰ใซ้›ป่ฉฑใ‚„SMSใฎ้€ฃ็ตกใŒใชใใฆใ€ใฉใ†ใ‹ใจๆ€ใฃใŸใ€‚ ๆ˜Ÿไธ€ใคใ ใฃใฆไป˜ใ‘ใŸใใชใ„ใ€‚ ่ฟฝ่จ˜ ไธŠ่จ˜ใฎใƒˆใƒฉใƒ–ใƒซใฎๅพŒใ€ๆ‹…ๅฝ“่€…ใŒใ€Œๆฌกๅ›žใ‹ใ‚‰ๆ—ฅๆœฌไบบใ‚นใ‚ฟใƒƒใƒ•ใ‚’ๅ‘ใ‹ใ‚ใ›ใ‚‹ใ€ใจ็ด„ๆŸใ—ใŸใŒใ€ใใฎๅพŒ2ๅ›žใจใ‚‚ๆ—ฅๆœฌไบบใฏๆฅใชใ‹ใฃใŸใ€‚ใ‚ˆใใ‚ˆใ่žใ„ใŸใ‚‰ๆ—ฅๆœฌไบบใฎๆธ…ๆŽƒใ‚นใ‚ฟใƒƒใƒ•ใฏใ„ใชใ„ใจใฎใ“ใจใ€‚ๆ„ๅ‘ณไธๆ˜Žใ€‚ๆ›ดๆ–ฐใฏ็ตถๅฏพใชใ„ใ—ใ€ใƒ•ใƒชใƒผใƒšใƒผใƒ‘ใƒผใงๅบƒๅ‘Š่ฆ‹ใ‚‹ใจ่…นใŒ็ซ‹ใคใ€‚
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KzEa YEOH on Google

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The aircon technicians were punctual and gave good advice on how to maintain the aircon units. Service all done professionally and did not leave any mess behind. Price is very reasonable compared to other companies Recommended! ??
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sae takagi on Google

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Over 2 years, we encountered varying levels of customer service, ranging from very good to extremely poor. My family and I were very happy and re-contracted without hesitation once the first year passed. After almost 18 months, however, our air-con unit broke down and we had a third-party service technician take a look at it. He told us that our units had not been thoroughly cleaned for at least a year despite Toyo/ Feng Sheng cleaning our units every 3 months. We also replaced our PC Board as per Toyoโ€™s guidance for $480โ€ฆ only for the same unit to break down again in 6 monthsโ€™ time. I would like to highlight that the company and its representatives hold themselves to the mantra that โ€œMaximum customer satisfaction is our number one priority!โ€ This could not be further than the truth

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